The return of the digital game

Discus and support The return of the digital game in XBoX Games and Apps to solve the problem; Hello, today I wanted to assign the game Lego Star Wars to my account, available in the Xbox Live offer, I bought this game by mistake. I have an... Discussion in 'XBoX Games and Apps' started by VictorG28, Sep 7, 2018.

  1. VictorG28
    VictorG28 Guest

    The return of the digital game


    Hello, today I wanted to assign the game Lego Star Wars to my account, available in the Xbox Live offer, I bought this game by mistake. I have an active subscription. I did not play the game. Is it possible to return the game and recover the money?

    :)
     
    VictorG28, Sep 7, 2018
    #1
  2. wildstyle227
    wildstyle227 Guest
    Digital game return

    is it even possible for one to trade in, return or get back money for digital games
     
    wildstyle227, Sep 7, 2018
    #2
  3. cetmonkey44
    cetmonkey44 Guest
    Digital game return

    You can get a refund if you digitally purchased the game through the store, and have played less then 2 hours, and purchased it less then 2 weeks ago.

    You can do this from account.microsoft.com
     
    cetmonkey44, Sep 7, 2018
    #3
  4. M3tal Daz3
    M3tal Daz3 Guest

    The return of the digital game

    For this issue you would need to contact xbox support: (800) 469-9269 if you're in the US/Canada or Contact Us | Xbox Support
     
    M3tal Daz3, Sep 7, 2018
    #4
  5. brandiesel1
    brandiesel1 Guest
    You would need to contact support in your region and ask. I’m not sure what country you are in or I would get you their number.
     
    brandiesel1, Nov 2, 2018
    #5
  6. choppyseize Win User

    Returning Digital Games

    There is a time limit with digital purchases. 3 months is way over the limit so it's very unlikely they will issue a refund
  7. Mistress Sara Win User

    Digital Game Returns

    Hi there,

    All refunds have to go through the
    refund request form    , but not all games can be returned. There is a time limit, as well as a play limit factored into if a digital item can be returned.
  8. Smwutches Win User

    Returning digital games

    Unfortunately there is nothing else that can be done with it.
  9. M3tal Daz3 Win User

    The return of the digital game

    For this issue you would need to contact xbox support: (800) 469-9269 if you're in the US/Canada or http://support.xbox.com/contact-us
  10. cetmonkey44 Win User

    Digital game return

    You can get a refund if you digitally purchased the game through the store, and have played less then 2 hours, and purchased it less then 2 weeks ago.

    You can do this from account.microsoft.com
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The return of the digital game

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