The region code is not suitable for this console

I had a problem. I bought the game Sonic Unleashed in digital form. I download and install. When you start writing code region is not suitable for this console. What to do?

The codes are universal so they are not region locked. Gears 1 and 3 are region locked. So if your account region does not match your physical location, that will give you issues redeeming the codes.

I initially approached with the problem that the codes have already been activated

support their ocheret outlined that the codes are not suitable for the region

This could happen if you are not using the right region or address, in all the regions Microsoft has agreements with companies that are suitable for each region

Hi there,

According to the error code page, that error is indeed caused by a potential region difference.

Have you tried to redeem the code on the Xbox website?

account.xbox.com/.../RedeemCode

At the bottom of the page, it should say United Kingdom. This should be the correct region to redeem the code. If it says a different region, simply click it and choose the UK. When you go to the URL, it should say en-GB, which shows that the URL locale
is suitable for the code you're trying to redeem.

Yes, microsoft point cards are often region locked and Australia is different region then Asia.

The points bought, are only suitable for Asian Xbox Live accounts.