The puzzles are freezing up

Discus and support The puzzles are freezing up in XBoX Games and Apps to solve the problem; For the last 2-3 weeks now...every time I want to work a puzzle..it keeps freezing up, and I have to go back and re-enter the puzzle. I am getting very... Discussion in 'XBoX Games and Apps' started by LumpierCanine1, Jul 21, 2017.

  1. LumpierCanine1
    LumpierCanine1 Guest

    The puzzles are freezing up


    For the last 2-3 weeks now...every time I want to work a puzzle..it keeps freezing up, and I have to go back and re-enter the puzzle. I am getting very tired of doing this. WHAT has happened, and are you going to fix it...and I HOPE SOON???

    :)
     
    LumpierCanine1, Jul 21, 2017
    #1
  2. FellowSky362758
    FellowSky362758 Guest
    Freezing

    Jigsaw puzzles keep freezing up & cannot download any new puzzles! Please help!
     
    FellowSky362758, Jul 21, 2017
    #2
  3. FreckledFrog692
    FreckledFrog692 Guest
    freezing up

    WHY does the puzzles keep freezing up. VERY frustrating to try to do a puzzle. Is there any way to fix it?
     
    FreckledFrog692, Jul 21, 2017
    #3
  4. Groffeaston Win User

    Glitchy mouse issues

    I am experiencing the same issue. At first I thought it was my mouse's battery going bad/dead. So I tried a new battery, but that did NOT fix the problem!! I do not remember when it first started, it was either after I download my first extra puzzle or
    after Windows did an update or both. But since then I have been having problems playing Jigsaw; having it freeze up especially when I am trying to move a puzzle piece, trying to click on a puzzle piece to pick it up to move it, sometimes when the game loads
    up it freezes, and sometimes after I complete a puzzle it will freeze up/crash.

    Hopefully Microsoft will address/fix these "issues"/"bugs"!
  5. Mister Getafix Win User

    Microsoft puzzles keep freezing up

    Heya!

    Let's reset the app and see if that solves the problem!

    The steps for that process are as follows:

    1. Open the settings app.
    2. Navigate to System/apps.
    3. In the system sub-menu, navigate to Apps and Features
    4. Search for the app in question.
    5. After selecting the app, select advanced options.
    6. Tap reset.
    7. You may now re-open the app once more

    Let us know how that goes and if you run into the same issue can you possibly share a video of what you are seeing?
  6. WonkierTomato15 Win User

    Jigsaw Freezing issue

    puzzle freezes when ads stop showing. aggervatimg.
  7. WonkierTomato15 Win User

    Removing finished sets

    too many finished puzzles? Pieces freeze, can't play.
  8. YellowishCat3 Win User

    Microsoft Jigsaw

    under landscape painting, the easy puzzle for "summer on the saco" just freezes and I cannot complete the entire set of four puzzles. can anyone help?
Thema:

The puzzles are freezing up

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