the puzzle won't load

Discus and support the puzzle won't load in XBoX Games and Apps to solve the problem; I cannot play the puzzie it says loading and never loads how do I fix this problem 4dc6d4c9-0587-4e04-bc61-a7cd99daeec7 Discussion in 'XBoX Games and Apps' started by AngryMoss905, Dec 9, 2017.

  1. AngryMoss905
    AngryMoss905 Guest

    the puzzle won't load


    I cannot play the puzzie it says loading and never loads

    how do I fix this problem

    :)
     
    AngryMoss905, Dec 9, 2017
    #1
  2. Garnette69
    Garnette69 Guest
    Not loading

    My Jigsaw puzzles won't load!
     
    Garnette69, Dec 9, 2017
    #2
  3. UnwiseSphere525
    UnwiseSphere525 Guest
    Jigsaw Puzzle won't load

    Every time I try to open up Microsoft jigsaw puzzle it thinks for a while and then closes. I have not been able to do any puzzles for about a week now.
     
    UnwiseSphere525, Dec 9, 2017
    #3
  4. OK Fowl
    OK Fowl Guest

    the puzzle won't load

    OK Fowl, Dec 9, 2017
    #4
  5. OK Fowl Win User

    the puzzle won't load

  6. BGCSOCAL Win User

    Microsoft Jigsaw not running right today.

    Oops - thought I was sending this to another discussion about owned puzzles not loading - which mine won't.
  7. JOAN BARRY Win User

    Purchased puzzles won't load

    I uninstalled Microsoft Jigsaw then reinstalled it and all of the puzzle packs downloaded with no problem. Including all the ones I just purchased with my coins. Make sure you have all your information linked with Microsoft Xbox
    or your Microsoft account. Good Luck Joan
  8. JamesSpagna Win User

    Daily puzzles won't load

    Can't figure this out! The ads work but the puzzles are frozen on "...Downloading". VERY frustrating!!!!
  9. Mister Mascot Win User

    Microsoft jigsaw puzzle won't load

    Hey there UnwiseSphere525,

    Sorry to hear about the issues you're having with Microsoft Jigsaw. Please try the troubleshooting steps on this page HERE and let us know if it helps.
    Sometimes something as simple as reinstalling the game will fix an issue like this.

    Let us know how it goes!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
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