the puzzle keeps freezing up and I will have to stop playing because it is not fun to try and ...

Discus and support the puzzle keeps freezing up and I will have to stop playing because it is not fun to try and ... in XBoX Games and Apps to solve the problem; please fix the puzzle game keeps freezing up and I can't finish a puzzle and get very upset with it and just stop playing the game. please fix this... Discussion in 'XBoX Games and Apps' started by RepliedBeast6, Apr 8, 2017.

  1. the puzzle keeps freezing up and I will have to stop playing because it is not fun to try and ...


    please fix the puzzle game keeps freezing up and I can't finish a puzzle and get very upset with it and just stop playing the game. please fix this problem.

    :)
     
    RepliedBeast6, Apr 8, 2017
    #1
  2. Seaelf22
    Seaelf22 Guest
    Freezing Ads

    I'm having the same problem. It is about time to FIX it! If this keeps up, I will NOT pay to get rid of the ads, I will quit first!

    STOP FREEZING/SLOWING DOWN PUZZLE SOLVING!
     
    Seaelf22, Apr 8, 2017
    #2
  3. The ads are freezing the jigsaw puzzles, this is getting to very aggrevating.

    The ads are freezing the puzzles, as long as the ad is running you can move the pieces, but as soon as the ad area turns black you can't do anything until an ad reappears. This is frustrating. I am not going to pay a monthly fee to stop seeing the ads
    - is that the plan??? Please fix this right away - I enjoy doing the puzzles but if this keeps up, I will have to uninstall it.
     
    FuturePanic2151, Apr 8, 2017
    #3
  4. the puzzle keeps freezing up and I will have to stop playing because it is not fun to try and ...

    Hey there, Replied!

    I'm sorry to see any issues with Jigsaw. Others are complaining about a specific ad that is causing the issues. While testing here, I've found that it does lag a little, but recovers pretty quickly.

    If you haven't already, uninstall and reinstall the game. Let me know how that goes!

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums
    for help with Xbox Insider Program troubleshooting.
     
    Misses Quinzel, Apr 10, 2017
    #4
  5. Misses Quinzel Win User

    the puzzle keeps freezing up and I will have to stop playing because it is not fun to try and comple

    Hey there, Replied!

    I'm sorry to see any issues with Jigsaw. Others are complaining about a specific ad that is causing the issues. While testing here, I've found that it does lag a little, but recovers pretty quickly.

    If you haven't already, uninstall and reinstall the game. Let me know how that goes!

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums
    for help with Xbox Insider Program troubleshooting.
  6. Seaelf22 Win User

    Freezing Ads

    I'm having the same problem. It is about time to FIX it! If this keeps up, I will NOT pay to get rid of the ads, I will quit first!

    STOP FREEZING/SLOWING DOWN PUZZLE SOLVING!
  7. Groffeaston Win User

    Glitchy mouse issues

    I am experiencing the same issue. At first I thought it was my mouse's battery going bad/dead. So I tried a new battery, but that did NOT fix the problem!! I do not remember when it first started, it was either after I download my first extra puzzle or
    after Windows did an update or both. But since then I have been having problems playing Jigsaw; having it freeze up especially when I am trying to move a puzzle piece, trying to click on a puzzle piece to pick it up to move it, sometimes when the game loads
    up it freezes, and sometimes after I complete a puzzle it will freeze up/crash.

    Hopefully Microsoft will address/fix these "issues"/"bugs"!
  8. WonkierTomato15 Win User

    Jigsaw Freezing issue

    puzzle freezes when ads stop showing. aggervatimg.
  9. BlamedDread5483 Win User

    Monopoly Streets?

    This game freezes all the time. I bought it today, and I have fun playing it until it stops working... If it wasn't for that, it's a fun game...
Thema:

the puzzle keeps freezing up and I will have to stop playing because it is not fun to try and ...

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