The prototype biohazered bundle refund.

Xenohunter159 · Jul 4, 2020

Hello there my name is joshua darling I've recently made a refund request on a game bundle now i know it will take a while for my money to get back to me but that's not the question my question is about how the games wouldn't fully download prototype 1
would only get up to 1.87GB then stop installing prototype 2 would stop at 2.15GB why wouldn't it fully install do i need to have more storage do i have a virus in my console because this happened with my previous one im using my new console now so what do
i do resolve this issue?

:)

Dereliictus

I'm sorry that the game isn't installing for you. Did you check the amount of storage required for the game to see if you have enough room on your console? You may have to much installed, I hope this might help.

Dereliictus

Hmm, Odd. I personally haven't had this issue myself. I'd personally recommend contacting Xbox support directly. Or if it's a storage issue you could always consider an external hard drive. Apologies for not having a direct solution.

Xenohunter159

Yes i did have room to spare i just don't know why there not installing maybe my console needs the spare storage for updates.

NaZoooom

Hi SnarledBog97179,

Do you have a link for that version as Prototype Biohazard Bundle is available in the Microsoft Store for
Xbox One with both the first and 2nd game. Not sure what version you are referring too.

If an error has been made with your purchase, you can see if you are eligible for a refund.

Hope this helps.

StuartATrueRed

Having checked the backward compatibility list, prototype 2 is not backward compatible, hence why you get the message that the game is not playable here. However there is an Xbox one version available here as part of a bundle

https://www.microsoft.com/en-gb/p/prototype-biohazard-bundle/br64dhw9xk6b?activetab=pivot :eek:

verviewtab

The prototype biohazered bundle refund.