The problem with the purchased game

Discus and support The problem with the purchased game in XBoX Games and Apps to solve the problem; A few years ago I bought the game Alan Wake on Xbox Live, I wanted to get back, but it shows me that I need to buy. a12be347-a3a4-4883-b69e-51d630cc75a7 Discussion in 'XBoX Games and Apps' started by MaCianT87, Feb 6, 2016.

  1. MaCianT87
    MaCianT87 Guest

    The problem with the purchased game


    A few years ago I bought the game Alan Wake on Xbox Live, I wanted to get back, but it shows me that I need to buy.

    :)
     
    MaCianT87, Feb 6, 2016
    #1
  2. Naitbe
    Naitbe Guest
    The problem with the game

    Problem solved. We have issued a refund
     
    Naitbe, Feb 6, 2016
    #2
  3. HyruleBalverine
    HyruleBalverine Guest
    HyruleBalverine, Feb 6, 2016
    #3
  4. ngocphi
    ngocphi Guest

    The problem with the purchased game

    Because you need to do it from your download history

    Not from the marketplace
     
    ngocphi, Feb 6, 2016
    #4
  5. SILVA CITY 10 Win User

    Problem in purchasing games

    Understand that it does not benefit from the Xbox store
  6. HassanB Win User

    Problem in purchasing games

    "Copy disks" are against the XBOX Live Terms of Service. Modifying your XBOX 360 to play these types of disks will get your XBOX 360 console banned.

    We are not able to help you with any sort of questions in regards to this.

    Thanks.
  7. DellaVie Win User

    Problem with in-game purchase

    Several times, to no avail. I have since contacted support to process a refund, but I thank you for the reply non-the-less.
  8. Bazajaytee Win User

    Game purchase problems

    If you go to Rocket League on Xbox.com does it say Purchase or does it show up as purchased?

    store.xbox.com/.../233becfb-c914-4ef4-9a73-398e8195f00a

    If it says you own it, on your console go to My Games & Apps > Ready to Install and you should see Rocket League waiting.

    Also, go to https://account.microsoft.com/ and you should see your purchase history and Rocket League should display there with the word COMPLETED next to it.

    If it doesn't show then the purchase didn't complete.

    If it says something other than COMPLETED the order may be in progress or cancelled. If it is either of the later, you should contact Xbox Support to see why the status hasn't switched to COMPLETED.

    If it shows and says COMPLETED but none of the steps at the start of this post are true then contact Customer Support.
  9. Bobk1952 Win User

    Games purchased problem

    Actually it's just started to update on it's own again..I'll report on how it goes,whether I can play the game or not. It could be a while ZZzzzz
Thema:

The problem with the purchased game

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