the problem with the pre-order

Discus and support the problem with the pre-order in XBoX on Consoles to solve the problem; Prompt, bought on pre-order Injustice 2 in February, wrote that the money will be removed 10 days prior to the game (19.05.2017). I don't have time to... Discussion in 'XBoX on Consoles' started by MaksimSEMUSHKIN, May 14, 2017.

  1. MaksimSEMUSHKIN
    MaksimSEMUSHKIN Guest

    the problem with the pre-order


    Prompt, bought on pre-order Injustice 2 in February, wrote that the money will be removed 10 days prior to the game (19.05.2017). I don't have time to put on the card the desired amount of money and 13.05.2017 I received a message stating that the money
    withdrawn could not and need to update your payment method. I made the amount of money at stake. The question is whether the attempt to write off or I lost my pre-order?

    :)
     
    MaksimSEMUSHKIN, May 14, 2017
    #1
  2. DoomedWriter656
    DoomedWriter656 Guest
    Problem with pre-order

    hello i want to pre order quantum break, but when i write card number cvv etc. and it is time to write region it is only Russian regions but i live in Ukraine. Can someone help me?

    I changed region from Russia to Ukraine yesterday
     
    DoomedWriter656, May 14, 2017
    #2
  3. Lionsfan313
    Lionsfan313 Guest
    Don't you find it funny

    Pre order a play & charge kit that is the only problem I have with the xbox one I had to pre order a play & charge kit for the controller
     
    Lionsfan313, May 14, 2017
    #3
  4. MrSmoofy74 Win User

    Comment in this post if you have had your xbox 360 for 5 year or more with no problems

    I pre-ordered and had the original xbox with no problems then I had the xbox360 pre order original with no problems then then slim now and zero problems.
  5. BeastBadshah Win User

    Pre-order problems

    80$ is not enough microsoft charge taxes based on your payment and billing address so you have around 85$ in account to complete the purchase
  6. T.GoZen Win User

    Pre order problem

    Yes. Same for me. We downloaded the preorder and waited for the launch. It’s only now, at the launch, do I get any indication that the order was cancelled! My boy had his heart set on the preorder goodies. Yesterday morning it was still showing up in “My games and Apps” but now it is gone.
  7. twitchliquidskullssk Win User

    Pre order problem

    Thank you for your help didn’t know that and did check and said failed so now I know the problem
  8. Daft Badger Win User

    Pre-order Problem

    Best bet would be to contact support
    here     as they are the only ones with access to all your account & billing info & should be able to see whats going on.
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the problem with the pre-order

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