'The person that bought this game needs to sign in'

Discus and support 'The person that bought this game needs to sign in' in XBoX Games and Apps to solve the problem; This keeps popping up whenever I try and launch a game I purchased digitally. I have already deleted my account from the xbox and added it back on... Discussion in 'XBoX Games and Apps' started by DiarmuidCarty, Feb 18, 2022.

  1. 'The person that bought this game needs to sign in'


    This keeps popping up whenever I try and launch a game I purchased digitally. I have already deleted my account from the xbox and added it back on again twice and it hasn't worked. I don't know what to do, can anyone help me?

    :)
     
    DiarmuidCarty, Feb 18, 2022
    #1
  2. DiarmuidCarty Win User

    'The person that bought this game needs to sign in'

    I dont know I have no games to launch. Is there any way I can get my games back without having to pay?
  3. L4c3rd4 Win User

    'The person that bought this game needs to sign in'

    Yes, it's the same, but if you did choose to keep the games and apps, you shouldn't have to install them again. :/

    But the issue stays the same? Still asking for the person who bought it sign in?
  4. L4c3rd4 Win User

    'The person that bought this game needs to sign in'

    Really? When you reached step 3 (reset console) you choose the option restore keeping games and apps?
  5. L4c3rd4 Win User

    'The person that bought this game needs to sign in'

    Hello dear Gamer, first it's a pleasure to be able to help you today.

    My name is Vinicius.

    I am a gamer and independent advisor on the XBOX community platform.

    Hey DiarmuidCarty, how are you today? Hope you're well.

    Try this on your console:

    First, clean the cache of your console that way:

    1. With the console turned on, hold the XBOX power button on the console for 10 seconds until you hear a small sound.

    2. Wait 10 seconds.

    3. Turn it back on.

    Note: It may take a while for it to turn on, don't worry, it's normal.

    Then, restore your console keeping the games and apps:

    ***IMPORTANT*** If you share accounts with someone, you will have to redo the process of placing the account as the main one again, be aware of the chances you still have to do this, as Microsoft makes available per year, only 5 chances so you can make some account your console's main account.

    1. Press the Xbox button to open the dashboard.

    2. Select System > Settings > System > Console Information >

    3. Select Reset console > Restore and keep my games and apps.

    4. When asked to pull settings from an old Xbox, choose no, thanks

    5. You will have to log in to your accounts again, and when you sign in with your account, make sure you turn it has your home console also, that's it.

    NOTE: Rest assured, you won't lose games or saves
  6. L4c3rd4 Win User

    'The person that bought this game needs to sign in'

    Of course. But you're sure you're connected with the same account that you use to purchase the games?
Thema:

'The person that bought this game needs to sign in'

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