"The payment method is used on as many accounts as it is allowed to be"

Discus and support "The payment method is used on as many accounts as it is allowed to be" in XBoX on Consoles to solve the problem; Hi, I just entered new card details into my account to pay for Xbox gold membership and I get this message "Please try a different payment option - The... Discussion in 'XBoX on Consoles' started by DrwJS, Oct 22, 2015.

  1. DrwJS
    DrwJS Guest

    "The payment method is used on as many accounts as it is allowed to be"


    Hi, I just entered new card details into my account to pay for Xbox gold membership and I get this message "Please try a different payment option - The payment option is used on as many accounts as it is allowed to be. Remove it from those accounts and
    try again, or add a different payment option" I don't have any other means of paying, so that's out the window and as far as I'm aware I haven't used those details on any other account. Can anybody offer any advice for me please? Thank you

    :)
     
    DrwJS, Oct 22, 2015
    #1
  2. Kenny H.
    Kenny H. Guest
    Payment option used on as many accounts as it is allowed to be.

    I don't know for sure if this is the problem, but it sounds like your region may be set wrong. Start here:
    live.xbox.com/accountmigration and "move" your region to the UK.
     
    Kenny H., Oct 22, 2015
    #2
  3. Payment option used on as many accounts as it is allowed to be.

    I have been trying to renew my subscription over PC, this did not work as I was always redirected to the american site. I could not add my payment details as this was set to american locations and places with the UK were not an option, also the currency
    was in USD. I tried through my xbox to pay but the payment option did not work as it is used on as many accounts as it is allowed to be and I need to remove it. Trouble is I dont think its on any other account and I dont know how to get past this problem.

    Thank you
     
    MINICLARKY K4F, Oct 22, 2015
    #3
  4. DrwJS
    DrwJS Guest

    "The payment method is used on as many accounts as it is allowed to be"

    Also, not sure if it's on the Xbox One but on the 360 there's like a number on your profile saying how many years you've had gold membership for, mine was on like 6 or 7, will that be reset now?
     
    DrwJS, Oct 22, 2015
    #4
  5. Mister Maka
    Mister Maka Guest
    Hey there DrwJS!

    If your subscription lapses your tenure will still be tied to your account but it may not show until you resubscribe.

    As for the payment option, are you able to sign into
    commerce.live.com
    and update your billing information over there? Be sure the region of your account matches the region you're located in.
     
    Mister Maka, Oct 31, 2018
    #5
  6. Mister Maka Win User

    "The payment method is used on as many accounts as it is allowed to be"

    Hey there DrwJS!

    If your subscription lapses your tenure will still be tied to your account but it may not show until you resubscribe.

    As for the payment option, are you able to sign into
    commerce.live.com
    and update your billing information over there? Be sure the region of your account matches the region you're located in.
  7. DrwJS Win User

    "The payment method is used on as many accounts as it is allowed to be"

    Also, not sure if it's on the Xbox One but on the 360 there's like a number on your profile saying how many years you've had gold membership for, mine was on like 6 or 7, will that be reset now?
  8. CAZCAZ195 Win User

    this payment option is used on as many accounts as it is allowed to be...

    Is there any way of doing it without calling support
  9. nevillefarrell Win User

    this payment option is used on as many accounts as it is allowed to be...

    Hi CAZCAZ195,

    This message usually means there is an issue with a payment and it's usually connected to an old card, so you would need to call support or set up a online chat with Official support.

    support.xbox.com/.../contact-us

    Change your country at the end of the page to make sure you get the correct support options for your region :)
  10. Kenny H. Win User

    Payment option used on as many accounts as it is allowed to be.

    I don't know for sure if this is the problem, but it sounds like your region may be set wrong. Start here:
    live.xbox.com/accountmigration and "move" your region to the UK.
Thema:

"The payment method is used on as many accounts as it is allowed to be"

Loading...
  1. "The payment method is used on as many accounts as it is allowed to be" - Similar Threads - payment method used

  2. problem with payment methods

    in XBoX Games and Apps
    problem with payment methods: Iam from egypt, we have an issue here with buying game pass with debit card (mastercard,visa) as our country has blocked it can u suggest any other payment method other than using credit cards...
  3. Can I buy Minecoins with the Microsoft account balance without using another payment method...

    in XBoX Games and Apps
    Can I buy Minecoins with the Microsoft account balance without using another payment method...: My son got gift cards for € 50,00. Now the MS account displays that amount but he is not able to buy minecoins without a credit card or PayPal, ... Anyone with a hint, solution, workaround,...?...
  4. Can't use my gift card as a payment method

    in XBoX Accessibility
    Can't use my gift card as a payment method: When I bought a $50 gift card i wasted $10 and now it wont show up as a payment method but it says i have $39 left i feel like i was just robbed for my money please help....
  5. I bought a 15$ giftcard and I can't use it! It asks me for payment method!

    in XBoX Games and Apps
    I bought a 15$ giftcard and I can't use it! It asks me for payment method!: Hey , I got a 15$ giftcard to get some DLC and some V-bucks . I can't purchase games or DLC without adding address , phone number , etc. I can't possibly refund a redeem code , so . I can't get...
  6. Actiontec: So every time I try to buy Steep, no matter what payment method I use, it doesn't ...

    in XboX Networking Hardware
    Actiontec: So every time I try to buy Steep, no matter what payment method I use, it doesn't ...: Actiontec (Modems/Gateways): So every time I try to buy Steep, no matter what payment method I use, it doesn't let me buy it ive tried every way possible to pay for the Gold Edition of Steep, and...
  7. Can't use PayPal as secondary payment method on Xbox One.

    in XBoX Games and Apps
    Can't use PayPal as secondary payment method on Xbox One.: I'm not completely sure if this is a bug or just a lacking feature but whenever I try to purchase something w/ the money on my Microsoft Account it doesn't allow me to pay the rest through Paypal...
  8. Cannot use any payment method

    in XBoX Games and Apps
    Cannot use any payment method: Alright, here's what's been going on: LIVE is literally turning down any attempts I make of purchasing things on the store, from any of my consoles or my pc. I did register my account as a US...
  9. Unable to use additional payment method

    in XBoX Games and Apps
    Unable to use additional payment method: I have been given a Xbox Live gift card with £15.00 for Christmas. I have added these to my Xbox Live account and this has brought my balance up to £34.38 from my previous balance. Xbox has...
  10. Removed a Credit Card and updated the Payment method a year ago and its trying to use old card?

    in XBoX on Consoles
    Removed a Credit Card and updated the Payment method a year ago and its trying to use old card?: About a year ago I removed my Parents credit Card method of payment from my Xbox one. That card *No Longer Exists*. So I replaced replaced the PRIMARY payment method with my pay pal account, and...