The pandemic reward

Discus and support The pandemic reward in XBoX Rewards & Social to solve the problem; HI On the pandemic reward page it says you have too spend at least 28 euro too unlock level. 1 But in the FAQ there it's 37 euro too unlock level 1... Discussion in 'XBoX Rewards & Social' started by ChaosCrusade, Apr 7, 2018.

  1. ChaosCrusade
    ChaosCrusade Guest

    The pandemic reward


    HI

    On the pandemic reward page it says you have too spend at least 28 euro too unlock level. 1

    But in the FAQ there it's 37 euro too unlock level 1 wich is it

    I at least spend 37 euro so it should have been onlocked



    thanks

    :)
     
    ChaosCrusade, Apr 7, 2018
    #1
  2. XxDazeroxX
    XxDazeroxX Guest
    They take a long time to give me rewards credits

    It's been over 96 hours and I still have not received my reward rewards pandemic credits, what happens?
     
    XxDazeroxX, Apr 7, 2018
    #2
  3. Erythnul2020
    Erythnul2020 Guest
    Rewards credits, how do I claim?

    Hi,

    I recently completed the pandemic rewards, about two weeks ago, had credits pending (just over 17,000) before the 15th of the month. Nothing was converted and have no button on your rewards page to claim them, yet still show a balance of well over the 5000
    credit threshold... How may I convert these please, as I specifically bought items during the pandemic mission to build this reward..

    Thanks in advance
     
    Erythnul2020, Apr 7, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    The pandemic reward

    Hello ChaosCrusade,

    Apologies for the inconvenience. We have identified an issue with your Dead Island purchase, and have resolved the issue. The correct spend amount for this offer was 37 EUR. Thank you for bringing the issue with the pricing to our attention. We have escalated
    that information to our web team, and they should have the page fixed shortly.
     
    XBLRewards8, Apr 9, 2018
    #4
  5. Smwutches Win User

    Pandemic rewards

    No. In order to qualify, the games have to be purchased during the offer period.
  6. XBLRewards8 Win User

    The pandemic reward

    Hello ChaosCrusade,

    Apologies for the inconvenience. We have identified an issue with your Dead Island purchase, and have resolved the issue. The correct spend amount for this offer was 37 EUR. Thank you for bringing the issue with the pricing to our attention. We have escalated
    that information to our web team, and they should have the page fixed shortly.
  7. XBLRewards8 Win User

    Xbox Rewards - Pandemic Rewards

    Hello Obliteral,

    Apologies for the inconvenience. There was a server maintenance that delayed our processing by an additional 48 hours. We see that your avatar purchases have now been processed. You should see the remaining Pandemic offers complete within the next few days.
  8. XBLRewards8 Win User

    Pandemic Rewards not completing

    Hello skulker00,

    Apologies for the inconvenience. There was a server maintenance that delayed our processing. We have now recovered from that downtime, and we see your activity has now been processed. You should see the Pandemic offers being awarded over the next few days.
  9. skulker00 Win User

    Pandemic Rewards not completing

    I got credit for the achievements (part 3) tonight. Hopefully part 4 will trigger soon.
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The pandemic reward

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