The Outer Worlds will not Install. Error: Try Again Later

WhiteTyger71 · Oct 28, 2019

I purchased The Outer Worlds last night from the Microsoft Store, but it will not download the game. Error: "Try Again Later".

As a test. I started the install process for both Candy Crush Saga and Gears of War 4, both of which start to install with no issues. Only The Outer Worlds is giving this error when attempting
to install.

Steps performed:

- Confirmed game requirements are met.

- Game Service & Microsoft Store apps have been reset.

- Windows Troubleshooter does not detect any issues.

- Windows 10 is fully up to date.

- AVG Anti-virus disabled.

- Microsoft Store cache cleared using wsreset.exe.

I also posted to @MicrosoftHelp on Twitter. Provided same info when asked but no response after several hours.

:)

VikingVoodoo1

This was EXACTLY my same problem. THANK YOU for finding this. I've found with more and more of my newer games Zone Alarm does nothing more than interfere from connections to live games to this instance here. Simply trying to download software I
own in a store BUILD INTO my OS.

I would also like to note that on checking my store updates Zone Alarm had blocked some important .NET framework updates as well as a directx change.

I've had to reinstall windows twice in the last two months because of some bluescreen problems. I thought it had been because of the problems in the update but I think they were also triggered by Zone Alarm.

You're welcome and its good to know I was not alone in this issue. Glad you got The Outer Worlds up and running as well.

Also helped me after hours of effort with MS tech's taking over my machine.

Thank you so much!

Does ZA ever play nice with MS Store? seems all other apps work apart from Age of Empires Definitive Edition (both 1 and 2)

Anyway to config this with ZA?

WhiteTyger71

I may have fixed the issue.

I finally managed to get the game to start downloading by completely uninstalling Zone Alarm Firewall and disabling Windows Firewall. Disabling Zone Alarm is not enough. It had to be completely uninstalled.

heidijoe

I may have fixed the issue.

I finally managed to get the game to start downloading by completely uninstalling Zone Alarm Firewall and disabling Windows Firewall. Disabling Zone Alarm is not enough. It had to be completely uninstalled.

This was EXACTLY my same problem. THANK YOU for finding this. I've found with more and more of my newer games Zone Alarm does nothing more than interfere from connections to live games to this instance here. Simply trying to download software I own in a
store BUILD INTO my OS.

I would also like to note that on checking my store updates Zone Alarm had blocked some important .NET framework updates as well as a directx change.

I've had to reinstall windows twice in the last two months because of some bluescreen problems. I thought it had been because of the problems in the update but I think they were also triggered by Zone Alarm.

WhiteTyger71

Any other suggestions for troubleshooting?

If I provide my order # and screenshot of receipt of purchase, is there a direct download link for the game or an alternate way to download outside of using the store?

TAHER TAHER1

If you are getting it from gamepass i would suggest downloading the xbox beta app and try again from there

The Outer Worlds will not Install. Error: Try Again Later