The Outer Worlds failing to install

Anomalous_42 · Jul 4, 2020

I'm having trouble installing The Outer Worlds. I've tried uninstalling, and then reinstalling the game and it still fails with the same error message.

The suggested fixes of waiting for a while and rebooting also didn't help. I also have admin rights on my PC.

I can install and play other games without any problems.

How can I fix this?

As a side note it says that I should report the error, but I don't see any way to do that in the app...

:)

Bryan Smith93

We are pleased to inform you that your Query has been registered with Microsoft Community, we have assigned a level 5 Microsoft Certified executive to help with your issue. Please contact support team on
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FullBurner

Thank you for taking time to reply.

However its my Xbox one console that fails to install the Outer Worlds game, not windows 10 & PC.

DjambaTronic

Ok, it's a problem with the outer worlds install. I just installed another little indie game from the same app and it's loading fine.

How the hell do I scrape every trace of the Outer Worlds install if you geniouses have hidden the install locations and files?!

butteredonion

Just wanted to say that I am having the exact same issue. Also with Outer Worlds. I have not found a solution yet. My experience was the following.

I had been playing Outer worlds for a few weeks without issue. About a week ago it suddenly refused to open. The other game I had installed, Age of Empires II, also would not open (previously it did open). I then uninstalled both games.

When trying to reinstall Outer Worlds the download refused to work. It simply does not start the download. No error message is displayed. The UI changes to the progress bar but then back to the install button immediately.

I then reinstalled the xbox game pass application. The Outer Worlds download still did not work.

I then tried to download Subnautica. This worked and is playable.

But I downloaded the gamepass for Outer Worlds so...

Onyx Is Here

Sorry to hear it. Please try these following suggestions to see if any help.

Powercycle your console by holding the power button on it for 10 seconds till it shuts down. Unplug your modem/router for at least 60 seconds. When internet is back up turn on your console and check the download

If you're trying to install to an external hard drive then cancel the install and switch the download destination to the console. Vice versa if you're trying to install on the console and have an external.

If all else fails then do a factory reset on the console. There's an option to keep installed games and apps and your saves will be safe on the Cloud. Please be sure to cancel the download first.

You can read how to do a factory reset via this link https://support.xbox.com/en-US/xbox-one/console/reset-console-to-factory-defaults

The Outer Worlds failing to install