The other day, April 6th, My account name/email was changed Do I still have my purchases?

Discus and support The other day, April 6th, My account name/email was changed Do I still have my purchases? in XBoX Sales and Promo to solve the problem; I one day received a notification that something went wrong with my Microsoft account? This confused me so when I logged in to see what the trouble was... Discussion in 'XBoX Sales and Promo' started by EllaDorsey Weld, Apr 15, 2020.

  1. The other day, April 6th, My account name/email was changed Do I still have my purchases?


    I one day received a notification that something went wrong with my Microsoft account? This confused me so when I logged in to see what the trouble was I could no longer use my email and my account's identity had to be changed to my secondary email. The
    process was semi-successful because I was able to log in to the site to write this with the new information, however, I do not know if my purchases or accounts with the login are synced? If I have lost old purchases or data I do not know how to check or process...
    let alone begin to fathom how/why this has happened? Can I still log into other accounts such as Minecraft or Xbox? Do I have to purchase everything again?

    I have attempted to log into Minecraft and Xbox with the old login information and the updated account information and I continue to receive the "Invalid email address or password. Forgot
    your password?
    " message. What should I do? I don't want to lose everything.

    :)
     
    EllaDorsey Weld, Apr 15, 2020
    #1
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Thema:

The other day, April 6th, My account name/email was changed Do I still have my purchases?