The Orange Box not working on Xbox Series X

Discus and support The Orange Box not working on Xbox Series X in XBoX Games and Apps to solve the problem; I downloaded The Orange Box on my Xbox Series X and the game wont recognize my Elite controller. I can press the start and select buttons at the same... Discussion in 'XBoX Games and Apps' started by RolandLo, Dec 25, 2020.

  1. RolandLo
    RolandLo Guest

    The Orange Box not working on Xbox Series X


    I downloaded The Orange Box on my Xbox Series X and the game wont recognize my Elite controller. I can press the start and select buttons at the same time which brings up the Xbox 360 console menu, and if I unplug my Elite controller I’ll get the 360 banner
    that says to reconnect controller, yet I cannot select nor start a game. Ive deleted 360 saved data, didnt help. Does anyone have any suggestions? Oh, and I confirmed that my Elite controller works with other BC games.

    edit version 19.627.40.1901

    edit2 tried different controllers and still cannot choose or start game once at the main menu

    :)
     
    RolandLo, Dec 25, 2020
    #1
  2. Kathy A. Win User

    The Orange Box not working on Xbox Series X

    Hello Cooljedi101,

    Thank you for posting in Microsoft Community.



    Based on your description, your Xbox 360 disc for the game The Orange Box is inserted to Xbox Series X however, it only redirects to Blu-ray player. Let us check on this together and sort this out in timely manner for you to get back to gaming.

    One of the suggestions from this support article: Troubleshoot problems playing a disc | Xbox Support is to try troubleshooting is to isolate whether the game disc is functional or not:

    Solution 1: Ensure the disc is clean and not defective

    Clean the disc with a soft, clean, slightly damp cloth. Hold the disc by the edges without touching the top or bottom surface.

    Solution 2: Try playing the disc on another Xbox console

    Playing the disc on another console will help you figure out whether the problem is with the individual disc or the console's disc drive.

    Always place the disc in your console with the artwork on the disc facing the top of your console if it sits horizontally. The first section of this page, “How to correctly insert DVDs into your Xbox console,” includes instructions and images to aid correct disc usage.

    Try the following solutions if none of your discs will play, or if you insert a disc and your console doesn't recognize it. If your console tells you to insert a disc when a disc is already inserted, that means it doesn't recognize your disc. In these scenarios, there are two possible issues:

    • The settings for Sleep mode can render a small number of consoles unable to read discs.
    • The console's disc drive needs servicing.

    Source: None of my discs play, or my disc isn't recognized when I insert it

    Solution 3: Make sure the Blu-ray player app has installed successfully

    If you can play game discs but not CDs, DVDs, or Blu-ray discs, make sure that the Blu-ray player app has installed successfully. For more information, see: Set up and install the Blu-ray and DVD player app on Xbox

    Solution 4: Make sure your DVD or Blu-ray disc is from the same region where you purchased your console

    1. Press the Xbox button to open the guide, select Home, and then select Store.
    2. Select Search and enter Blu-ray in the search bar. Select the Blu-ray Player app when it appears in the list of results.
    3. Select Install to download and install the app.

      Please check this link for more info: Set up and install the Blu-ray and DVD player app on Xbox

    Solution 5: Replace the disc

    If none of the previous solutions fixed the problem, you’ll need to replace the disc. Contact the retailer where the disc was purchased to ask about their replacement policy.

    Important If none of your games or discs play, see the following section. This information may help you avoid replacing a disc unnecessarily.

    We look forward to your response.

    Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



    Sincerely,



    Microsoft Community Moderator
  3. Kathy A. Win User

    The Orange Box not working on Xbox Series X

    Good day!



    We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a discussion (microsoft.com), as we will not be monitoring this thread going forward.


    [​IMG]




    Thank you for your understanding.


    Respectfully,



    Microsoft Community Moderator
  4. Georges C. Win User

    Microsoft store not working to purchase The Orange Box

  5. BillDotriev Win User

    I can't buy Left 4 Dead 2 online or on console.

    Will this also work for X-Box Series S? It says "Buy it for X-Box 360" on the link.
  6. sandw3ll Win User

    Orange Box

    Has the Orange Box been delisted yet? If not, can i still buy it? I see it in the marketplace
    Hey renx77,

    Looking at the Xbox Games Store, The Orange Box is compatible with Xbox One and Xbox Series X/S:


    [​IMG]


    Though it is "Not Available Separately".

    You should be able to purchase through the Xbox Marketplace (The Orange Box (xbox.com)) which should then allow you to download on your console.

    I hope this helps!

    Regards,

Thema:

The Orange Box not working on Xbox Series X

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