the new dashboard started messing with my Xbox a few days ago

The new dashboard started messing with my Xbox today. It started with the controller becoming unresponsive while I try to load anything. The screen will go black and will stay that way for a few minutes before it says try again(if that message even loads).
On top of those issues, now it seems my Xbox no longer accepts my internet. Saying that my internet security isn't compatible with Xbox. Also Xbox won't load home screen after power on. If it does, nothing works. Keep getting the "It's taking too long" message.
Pressing the close button just leaves me with a black screen untill the message reappears. I'm posting this here because when I try to report the problem, it's the same story. Black screen, unresponsive controller, takes to long message, close or report, repeat.

:)

 

How has this preview update been allowed!?

Hello all,

So the new dashboard started messing with my Xbox a few days ago. It started with the controller becoming unresponsive while I try to load anything. The screen will go black and will stay that way for a few minutes before it says try again(if that message
even loads). On top of those issues, now it seems my Xbox no longer accepts my internet. Saying that my internet security isn't compatible with Xbox. Also Xbox won't load home screen after power on. If it does, nothing works. Keep getting the "It's taking
too long" message. Pressing the close button just leaves me with a black screen untill the message reappears. I'm posting this here because when I try to report the problem, it's the same story. Black screen, unresponsive controller, takes to long message,
close or report, repeat. Anybody else having these issues?

 

profile keeps auto-signing out

So a few days ago I was messing with account and profile settings and it started auto-signing my profile out every time I started up a game or exited out of a game. Since then I changed all the settings back to what I'm pretty sure they were and its still
doing this. Can some1 please help? This is starting to get extremely annoying.

 

Hi there!

Sorry to hear of the problems you are having.

Could I please ask that you post this in the private Xbox Preview Program forums so that the feedback can go back to the relevant team so they can work on an update to fix any issues. You can find that forum here:forums.xbox.com/.../default.aspx.

Also remember that the Xbox Preview Program is designed to beta test future dashboard updates, so there are going to be bugs which need to be ironed out before release.

To fix these problems, I recommend doing a power cycle on your console. To do this, please follow the instructions on this page: support.xbox.com/.../power-cycle-console

I hope this helps!

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i have already done all suggestions. I need access to the beta forums please because when i click on the group that you said to go to it is not found.

 

Hi.

Can you please make sure that you are signed into the account that is registered as a Preview Program member when you try to access the forums?

If you still can't access them, please click here and make a new post - the team there will try to get you access as soon as possible.

forums.xbox.com/.../4585.aspx

Thanks,

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I am logged into the account for my gamertag that has the preview program. I just checked and it still will not let me in the group.....

 

Im having this exact problem. Slow system and response from controller, doesn't connect to the internet, even when it says everything is good. I cant use the console at all.

 

Sorry to hear that Tara....hopefully this will get resolved soon.

 

I hope so too, yesterday it worked while i watched Netflix, but tonight it wont connect at all after restarting it multiple times. Is there no way of removing the update?

 

there is but i cant even load the app to remove it from my console...you can search and find it..my console wont do anything but time out and get the "Its taking too long...." message

 

Hi all,

Please try this link to the preview forums (unlocked area) so that you can make a new post for the team to see and get you access to the private forum as soon as possible.

forums.xbox.com/.../4585.aspx

Once you have access, you can give feedback about the issues you are experiencing.

Thanks

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I'm having a lot of problems too, my Xbox is connected to the internet but won't run any games or apps online. I do diagnostic and it says everything is fine. If I do eventually manage to load a game the Xbox crashes and turns itself off. I can't do anything
now as it won't respond to the controller.

 

Hey everyone,

You are now good to go to access our Preview Program forums, shoot me a private message on the forums if you continue experiencing issues by
clicking the envelope below this post. Enjoy!