The mystery ghost account

My Account on the XBOX 360
was activated with a hotmail
account. and I added as a second email to Tiscali. This
and my situation. If I connect with
the XBOX 360 is connected
with the email tiscali with my
real account and subscription XBOX
Live. I emphasize that my account was like before Hotmail email. Now if I connect this site with my hotmail account I find the name of another player and not mine. The operator told me that the subscription to Xbox Live and resting
on the e-mail of Tiscali. and that the system has decided on its own that email hotmail account has another account XBOX 360. Why ? Microsoft but what are you doing? How does the system decide for himself to create another account on this site?
Why creating ghost accounts and false?
Luckily my subscription and connected
to the address of tiscali to play
on XBOX 360 . But to connect
to this site I am not my
account created from your systems.
With my personal email of Hotmail. All this
and shameful and incomprehensible as an excuse.My Account Mauretto63 was active with Hotmail email. Because now my account and finished in the email from Tiscali ?

How did the system:

1 ) To accept an email Tiscali

2 ) How did the system has to create another account on an email that had already have an account?

I have not made any mistakes . I think the problem in the system and Microsoft taking in water on all sides.

:)

 

Microsoft and the mystery ghost account

There are no mistakes, typing. My Account Mauretto63 was active with Hotmail email. Because now my account and finished in the email from Tiscali ?

How did the system:

1 ) To accept an email Tiscali

2 ) How did the system has to create another account on an email that had already have an account?

I have not made any mistakes . I think the problem in the system and Microsoft taking in water on all sides.

 

Microsoft and the mystery ghost account

Such as why email expiration of my subscription to Xbox Live and arrived the address Hotmail ? Being that my true and real account and was moved to another e-mail account. I remember that and of Tiscali. How did the system Microsoft to accept email Tiscali?
No one to date has answered my question.

 

Hi there,

sometimes things can happen that aren't expected or meant to happen, and the people in the forums have no way to tell why etc.

Regarding the issue it may be best to contact Xbox Support to see what they advise to fix the issue, it may require you to move one of the accounts (the correct or wrong one) to a different Microsoft Account.

But like I said contact Xbox Support to see what they think is best.

You can contact Xbox Support via
support.xbox.com/contact-us