The microsoft store

Discus and support The microsoft store in XBoX Games and Apps to solve the problem; Hello, I was able to download things from the microsoft store previously, but after I factory reset my computer I cannot. I cannot actually download... Discussion in 'XBoX Games and Apps' started by RyanFurlotte, Jan 3, 2022.

  1. RyanFurlotte
    RyanFurlotte Guest

    The microsoft store


    Hello, I was able to download things from the microsoft store previously, but after I factory reset my computer I cannot. I cannot actually download anything by pressing the download button. If I press the three dots next to the download button it pops up "Install on my devices" then it comes up with this : " Installing on your devices " is the title. Under it, it states " To download on your xbox, it must be set to Instant-on, with automatic updates and purchases on, and have enough space ". I do not want it to be downloaded on an xbox, I do not even own an xbox. Also I followed the instructions that par_0511 said with the reply to another user and it got me nowhere. Please help me.

    Thanks, Ryan.

    :)
     
    RyanFurlotte, Jan 3, 2022
    #1
  2. XBF George L Win User

    Microsoft Store

    Hey Julian!

    I understand your confusion and am here to offer you a little more information regarding this situation!

    The game Forza Horizon 3 Standard edition is an approximate size of 60 GB. But since the game has been released since 9/27/2016 there have been many updates and additional content that has caused the game to grow in the time since its release.

    This would explain the much higher download size your noticing.

    Please feel free to contact support for more information or possible options at

    Contact Xbox Support


    Thank you for reaching out
  3. fuxass Win User

    Microsoft Store

    Same issue to me... I did one purchase, after that I can't buy anymore, always getting this error.

    Tried paying by credit card and paypal.
  4. WayHiK Win User

    Microsoft Store

    Same here, I was planning to buy a couple of games on the black Friday sale on Xbox. Only managed to buy one game, all other attempts said Microsoft was experiencing issues on their side.
  5. XBF George L Win User

    Microsoft store

    Hey Marcus!

    Are you experiencing this issue on our
    Microsoft Store
    website? Or is it from your Xbox One Marketplace or the Store in the Xbox App? Please provide us with a few more details so we can determine the best way to assist you in regarding this issue.

    Let us know with a reply

    Thanks for reaching out
  6. Tormaz Win User

    Microsoft Store?

    Hello!

    The problem should be resolved now.
Thema:

The microsoft store

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