The Microsoft Solitaire Collection games on my computer sometimes suddenly go black

Discus and support The Microsoft Solitaire Collection games on my computer sometimes suddenly go black in XBoX Games and Apps to solve the problem; After a few seconds they restart back from the beginning, which, obviously, loses every move I have already made. I have tried closing and reopening... Discussion in 'XBoX Games and Apps' started by skulker01, Oct 21, 2016.

  1. skulker01
    skulker01 Guest

    The Microsoft Solitaire Collection games on my computer sometimes suddenly go black


    After a few seconds they restart back from the beginning, which, obviously, loses every move I have already made. I have tried closing and reopening the app, restarting my computer, as well as running the troubleshooter. Sometimes these things seem to correct
    the problem, but it always resurfaces. Very annoying, obviously. What can be done to solve this permanently?

    :)
     
    skulker01, Oct 21, 2016
    #1
  2. MistaCelestial
    MistaCelestial Guest
    MistaCelestial, Oct 21, 2016
    #2
  3. GordonKrupp
    GordonKrupp Guest
    No icon for Microsoft Solitaire Collection

    The Microsoft Solitaire Collection is installed on my computer but there is no icon to start the games. How do I get an icon?
     
    GordonKrupp, Oct 21, 2016
    #3
  4. Mister Cizl
    Mister Cizl Guest

    The Microsoft Solitaire Collection games on my computer sometimes suddenly go black

    Hey Skulker01! Have you tried uninstalling and reinstalling the app to see if that corrects the issue. Post back and let me know!
     
    Mister Cizl, Oct 24, 2016
    #4
  5. Mister Cizl Win User

    The Microsoft Solitaire Collection games on my computer sometimes suddenly go black

    Hey Skulker01! Have you tried uninstalling and reinstalling the app to see if that corrects the issue. Post back and let me know!
  6. CHERYLBOGOWITZ Win User

    The ads are locking up the game.

    Wanted to play the daily challenge games of the Microsoft Solitaire Collection 6/23/15. Clicked on the Tri-Peaks icon first. As usual, an ad started to play, but it stopped with just a black screen and froze. I uninstalled the game and restarted my computer.
    I then re-installed the collection and the same thing happened. I rebooted the computer today 6/24/15 and an ad came up and froze the screen black. Down at the bottom of the black screen you see a time bar set to 00 and an opportunity to upgrade to no ads.
    I tried playing the Jigsaw games and they worked fine. It's just the Microsoft Solitaire Collection for me so far. Please find a fix!!!
  7. MistaCelestial Win User

    Using 2 computers?

  8. MISTERAMD Win User

    0x87DD002C Error

    I just encountered the same issue. I googled, but found no real solution. I'm using the latest version of Windows 10 64bit. Than I uninstalled Microsoft Solitaire Collection through Start \ Settings \ Apps \ Microsoft Solitaire Collection and clicked on
    the button "Remove". Than I removed also XBOX Live. I rebooted my computer (laptop) and I went to the Microsoft Store and searched for Microsoft Solitaire Collection and downloaded / Installed it. Than I clicked on Start \ Microsoft Solitaire Collection (the
    new installed version) and launched it. Than it was auto synchronizing with my XBOX Live account and voila! It's now working again. Fast and smoothly. I hope it will also work on your computer.
  9. MISTERAMD Win User

    error 0x87DD002C

    I just encountered the same issue. I googled, but found no real solution. I'm using the latest version of Windows 10 64bit. Than I uninstalled Microsoft Solitaire Collection through Start \ Settings \ Apps \ Microsoft Solitaire Collection and clicked on
    the button "Remove". Than I removed also XBOX Live. I rebooted my computer (laptop) and I went to the Microsoft Store and searched for Microsoft Solitaire Collection and downloaded / Installed it. Than I clicked on Start \ Microsoft Solitaire Collection (the
    new installed version) and launched it. Than it was auto synchronizing with my XBOX Live account and voila! It's now working again. Fast and smoothly. I hope it will also work on your computer.
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The Microsoft Solitaire Collection games on my computer sometimes suddenly go black

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