The Microsoft Direct Xbox page or link are not working at my end on the website how it can...

Hello jevgeni polujanov1,

Thank you for your contribution to the Microsoft community.

I'm sorry to hear that you are experiencing issues with the Microsoft Direct Xbox page or link. As a customer support agent, I can only suggest some troubleshooting steps for the issue. Here on community, we are do not have any hold/access when it comes to Direct Xbox page. However, we do have a higher team who can help you regarding this matter. I will also give you some troubleshooting steps for the issue and if won't work, I would need to forward you to our dedicated Xbox Live support for the best experience.



Basing on the statement you provided above, here are some troubleshooting steps that you may try:

1. Browser Troubleshooting:
   
   • If you’re using Microsoft Edge on your Xbox Series X, it’s essential to ensure that the browser is functioning correctly.
     
   • Try the following steps:
     
     1. Restart your Xbox Series X.
        
     2. Clear the cache and cookies in the Microsoft Edge browser. You can do this by going to the browser settings.
        
     3. Reinstall Microsoft Rewards Xbox app (if you have it installed) to refresh any related components.
        
     4. Unplug and plug back in your Xbox Series X (force reboot) to reset any potential issues.
        
2. Check for Updates:
   
   • Make sure your Xbox Series X has the latest system updates.
     
   • Press the Xbox button on your controller to open the guide.
     
   • Navigate to Settings > System > Updates and check for any available updates.
     
3. Report the Issue:
   
   • Use the “Report a problem” feature on your Xbox Series X:
     
     1. Press the Xbox button to open the guide.
        
     2. Select My games & apps > See all > Full library.
        
     3. Look under the relevant subscription type for any included offers.
        
     4. If you still don’t see your Digital Direct offers or if the page/link is not working, try removing and re-adding your Microsoft account3.
        
4. Patience and Persistence:
   
   • Technical issues can be frustrating, but I appreciate your patience.
     
   • Keep checking for updates and retrying the link periodically.
     
5. Contact Xbox Support:
   
   • If the issue persists, consider reaching out to Xbox support directly.
     
   • They can investigate further and provide specific guidance to resolve the problem.
     
     Please follow the steps below to reach out to our live support team:
     
     1. Please use this link: Contact us | Xbox Support
     2. Scroll down and look at the lower left side if you can see the page matches the country/region you are currently located.
     3. If not, please select the country/region it is showing and select the correct one among the lists.
     4. Make sure to use to check the available contact times of the support.
     5. Select the "Contact Us" button
     6. Select the drop-down menu options that will match your concern.
     7. The next window will provide you with support articles based on your request and we recommend reviewing the relevant articles before selecting the "See contact options" button.
     8. On the final window, you will be presented with multiple options. We suggest selecting either the "Chat online" or the "Request a call" options to speak with someone. Be sure to provide as much detail as possible.
     9. If you cannot get connected to the support, please use the Virtual Agent and enter this exact phrase, "Talk to an agent".
     10. Should you be encountering issues contacting support, you may try InPrivate Window of your browser, other browser, different device/s or connect to different network.
     
     Hope I helped!
     YanYannn
     Microsoft Community Moderator
     

I don't work for Microsoft so I didn't set up how this works. They no longer use a direct phone number. That link works. That is where you should need to contact support. You can also try using the "Contact Microsoft" link at the very bottom of this page.

Just letting you know. You can find any games website threw the games store page in the Microsoft Store. If you scroll down the page listing and look under the Additional information. Generally they have a direct link to the developers website and support.

For some reason they took the link away on the page here is a direct link that you can sign in at to find the old page though.

https://account.xbox.com/en-us/MyGames/xbox360

You can also go to the website that Mistress Sara put in her post to possibly get them to add the link back but until then there is the direct link you can go to.

/microsoft-rtm.directly.com/m That are page or link are not working for me at my end can you find the solution on this problem to get fixed it?

Yours sincerely Jevgeni