THE MICROSOFT AND XBOX SITES ARE A KAFKAESQUE NIGHTMARE. I JUST WANT TO PLAY MINECRAFT WITH...

Hi Zoe,

To clarify, which Minecraft edition are you referring to - Java or Bedrock edition?

When you’re signed out of the account - is this yours or your sister’s account? When does the unexpected sign out occur - on the Xbox website (Xbox.com), Microsoft website (Microsoft.com), or in Minecraft? Do you receive an error code?

My answer in this thread with the same question may help. I’ve gone through all the steps in detail to adjust privacy settings for both adult and child accounts, and have explained the redirect loop between the privacy settings and support page.

Just so you know, I’ve changed this thread from a discussion to a question, as it’s more of a question.

Hope this helps

Hello @RobertCobb6, I hope everythig is going well for you!

Thank you for reaching Microsoft Xbox Forum support.

I am very sorry to know you are having such conveniences. Please do not worry about the situation because I am here to help you out!

According to the explanation you have provided, I believe that you will just need to verify your account and your issue will be resolved. Therefore, you will just need to follow those simple instructions, please go to account.microsoft.com > sign in with your account> verify your account using your security information.

As for fixing issues regarding permissions for a child account, I will need you to follow the instructions on this link:

Manage Xbox online safety and privacy settings | Xbox Support

If you have an issue with adding a new profile on your console please follow those steps and your issue should be resolved:

1- Click on the Xbox button at the missle of your controller.

2- Select home.

3-Select sign in.

4- Click on add or switch, then select add new.

I wish you a lovely day, and I hope this helps you out!

Kind Regards

Stay safe, and happy gaming!

Yes we want this come on microsoft make it happen. I had to add a player from memory after dead rising 3 co op play on nightmare mode.It's a nightmare to add new friends on xbox one which makes me think it was rushed out the door and im seriously thinking
of leaving xbox if a lot of things don't change.

My first post on here was in 2011 but hardly posted until mid 2013.

Microsoft needs to keep their own stuff. This site is like the only official site for everything Xbox 360 and Xbox 1. I heard they have volunteers to moderate the site. And you get some Support staff too.

I like how when you sign in on this site, the address bar is highlighted green and a padlock on it (IE11). Microsoft are known worldwide for their expertise in software. It's best to be on a site owned by Microsoft rather than some third party who does who
knows what your personal info. But if they mean just the forums ONLY, then I can live with it. It just means you'll only see me on Xbox 360 or Xbox 1. I meet at least a dozen of my Minecraft friends in 2012 in the Xbox Minecraft Forum section (the type of
friends who post once "I want friends"), some from TDU2 and Halo.

Hey Arly!

Nice to meet you! I'm Darhyl, an Independent Advisor. I'm sorry you are experiencing this on your Minecraft. No worries, let me help you sort this out.

I just want to clarify, may I know which device are you using to play Minecraft, is it on Windows PC or Xbox console?

Also, may I have the exact error message upon attempting to play the game Minecraft on multiplayer?