The microsoft account used for my minecraft account doesn't exist anymore?

Sean Nguyen · Mar 15, 2023

A few months ago (though I don't remember when exactly), I migrated my minecraft account to microsoft, and was able to log in to my account without any problems. I haven't played in a while but today I tried to log in and it said my microsoft account didn't exist. I was confused so I tried remaking the account with the same email to see if it would recover the account and log me back into it, but that just created a new microsoft account which isn't linked to my minecraft account. I currently have my account logged in on my laptop since I never logged out, but I have no way of identifying which email was used to log in to the account. I've tried logging in with the new microsoft account but it just made a new minecraft account which doesn't have access to the game and requires me to buy it.

:)

StevenK_M

Hello Sean Nguyen,

Thanks for reaching out to Microsoft Community.

We're sorry for the inconvenience this has caused you. We understand how important this account is for you.

Technically, after migrating, you'll use your Microsoft account to log in to the Minecraft Launcher to play the game and log in to minecraft.net to manage your settings.

Since you have already done most of the necessary workarounds such as trying logging in using your Microsoft account but instead prompted you to create a new account, then it's also possible that your account might not have been successfully migrated.

With that being said, it would be best to raise this concern to Mojang support for further recovery process of your Minecraft account.

We appreciate your understanding.

Regards,

StevenK

Sean Nguyen

Well I can confirm my account migrated properly since I recieved a confirmation email as well as the migrator cape in minecraft.

Shaw Jestus

No, it's almost like the Microsoft account doesn't exist anymore but it obviously does cause I use it for my computer and my Xbox account which exists but I just can't log into it

Phillip King2

Logging in online still only brings me to the new account. It's like the old account doesn't exist anymore, but the Minecraft launcher is the only thing that still shows that it exists.

Darhyl Amizola

Hi Ahmed! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Microsoft/Minecraft account.

Unfortunately, once a Microsoft account is deleted, the Minecraft account as well will be deleted. Minecraft licenses including purchased games or DLCs/Addons were purchased under that particular Microsoft account.

Just as the Xbox Support suggested, they can't check the account anymore because it doesn't exist on their system. It is not possible to recover a completely deleted Microsoft account.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

The microsoft account used for my minecraft account doesn't exist anymore?