The Long Dark Not Working

WalkerSams · Jan 30, 2022

I went to start The Long Dark the title screen shows up then kicks out to the tv screen and says Xbox isn’t connected. I tried a hard reset and also deleting all the data. I even uninstalled and reinstalled it. Just trying to figure out a way to fix and play it.

:)

Francia J.

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

To fix this, please perform a power cycle on your console by following the steps below:

POWERCYCLE CONSOLE

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off.

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller.

If that didn't work resetting the console keeping games and apps will be the next option. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Reset and keep my games & apps.

Chargersbride

https://support.xbox.com/en-AU/xbox-one/errors/error-code-0x87E105DC

G v zauBerBerg

Since you have already played the game and because of the error code, I assume that there is no problem with your account.

But it could still be that the net is just too slow. Perhaps the server that is relavante for the game is too far away, so changing the DNS server can also help to fix connection problems. But also try to connect via cable (often an extrem boost)

rahowell100

i forgot to add that ive checked the services over and over, and theyre always online and normal, but i just keep getting the same message

XBF Javier R

Hello Rahowell100,

We thank you for bringing this inquiry to our forums community, and understand that this concerns an inability to launch and play The Long Dark on your Xbox One console.

If the problem persists, try doing a soft factory reset of the console,
reset and keep games and apps to help reset the operating system. Please note before doing this troubleshooting step, make sure to know your email and passwords for your Xbox profiles.

Try this out for us and then let us know the results.

Best wishes!

The Long Dark Not Working