The lastest insider update deleted all my message including redeem code.

Hi I just contacted Xbox support and Hervin (the support guy) told me moderators from the forum could help me retrieve my Sunset Overdrive redeem code lost!

:)

 

doom 1 and 2 redemption code messages disappeared

xbox live support sent me here. i preordered doom for xbox one and received my message for the download codes for doom 1 and 2 like 13 hours ago but when i come home to redeem them all my xbox live messages have been deleted including the doom 1 and 2 codes.
please help get my codes please

 

Update lost my redeem codes in messages

Hi,

I did the recent update on my Xbox console and it deleted all my messages which I had kept from Xbox which had unused redeem codes on.

What's even more random is that messages which I had deleted months+ ago had reappeared.

I want my messages back so that I can redeem my codes.

Can someone actually help me because over the 10odd years i've been with Xbox nothing ever gets sorted. It's always a joke!