The lack of information about the consignment, lack of help from the Microsoft Store

Discus and support The lack of information about the consignment, lack of help from the Microsoft Store in XBoX Sales and Promo to solve the problem; On 8 March, I submitted an order on the x-box and x-box LAB-the order was immediately paid. According to the information on the order should arrive on... Discussion in 'XBoX Sales and Promo' started by Anna__SZ, Mar 31, 2019.

  1. Anna__SZ
    Anna__SZ Guest

    The lack of information about the consignment, lack of help from the Microsoft Store


    On 8 March, I submitted an order on the x-box and x-box LAB-the order was immediately paid. According to the information on the order should arrive on the specified address within 2 weeks. After a week, nothing has changed in the status of my order,
    from the beginning of the information about the order is "charged". After your phone the helpline no one could help me-it turned out that your order may take up to 5 weeks and support knows nothing about declared on page 2 weeks for delivery. To me that is
    available within 14 days of the order for sure I get my tracking number. Today marks the day of the submission of the order, yesterday again I talked on the hotline with support-not they answer me what is going on and why not received a tracking number. Mrs.
    consultant promised that becomes aware of what is happening with speaking and will call you back-not called.

    Is there an e-mail address to which you can write and make sure that someone will take care of the matter? I've made to Microsoft's total of 4 phones that have not given anything, every time I have to describe the situation from the beginning, and
    no one is able to answer.

    :)
     
    Anna__SZ, Mar 31, 2019
    #1
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The lack of information about the consignment, lack of help from the Microsoft Store