The icon to connect to a discord chat no longer appears for

Discord continues not working at all. It doesnt even appear on parties & chats.

Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please try the following steps one at a time to resolve the issue:

Solution 1: Do a power cycle to clear the cache of the console

1. Turn off the Xbox console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.

2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

3. Plug the console power cable back in.

4, Press the Xbox button on your console to turn on the Xbox console.

Solution 2: Try setting up manual DNS settings then install the game.

1. Please go to Settings > Network > Advanced Settings > DNS settings >> manual

2. Primary DNS: 208.67.222.222

3. Secondary DNS: 208.67.220.220

Solution 3: Please try setting up a mobile hotspot connection using your phone, then connect the console to the hotspot connection. Try using Discord and see if it connects.

Solution 4: Do a factory reset

1. Press the Xbox button to open the guide.

2. Select System > Settings > System > Console info.

3. Select Reset console.

4. Reset and keep my games & apps.

You're welcome. I appreciate your time contacting us about the issue. Please let me know if you have any other concerns.

Seems to have fixed it, thank you for the help

Try restarting your console and see if that sorts it out, if not, please try changing the network frequency on your router settings from 2.4 Ghz to 5 Ghz or 5 Ghz to 2.4 Ghz.