The game will shut down unexpectedly when loading the map normally!

When you launch a game that will increase the load on the console, causing it to start to heat up. In your case, clearly that's triggering the sensor that detects whether the console is too hot, which causes it to shut down to prevent damage to the hardware.

Is your console in a well ventilated area? Make sure that there's a reasonable amount of space around it and that nothing is covering up any of the vents.

If the console is in a well ventilated area and nothing is blocking the vents, it might require servicing unfortunately. If it's under warranty, I would get the retailer to replace it if possible, otherwise you can contact Xbox Support to get Microsoft to
service it. If it's out of warranty, there will be a fee for the repair, although I don't know how much it is.

Hello When did You Get Your FIFA12 if You Are Trying To Load Remember EA Normally Shuts Down Features For a Edition When a New One Comes Out FIFA 13 In This Case

Hi there Mattia,

Thanks for the replies. I'm sorry to hear about the issue with the console shutting down unexpectedly.

• Is this the only game that affects the console?
• Does this happen with other games?
• What console are you using?

If you follow these steps on the article:
Troubleshoot Xbox One unexpectedly turning off, but the console continues to shut down, request a repair.

Let us know. Hope this helps.

If your console continues to shut down unexpectedly check this link for a possible solution: https://support.xbox.com/en-US/xbox-one/console/console-turns-off-unexpectedly

Hello HollyKranz,

Thank you for posting on Xbox Forums. In regards to the consoles shutting down after 30 minutes, and I understand you've tried the solution steps on the support website, have you tried to plug the consoles into a different outlet? It might be the outlet
that is causing the issue with the consoles shutting down. Are the consoles plugged directly into the wall outlet, or are they plugged into a power strip or surge protector?

Additionally, as I stated before, I understand that you have tried solutions from the support website but, just in case, here is the support article for
Troubleshooting an Xbox One shutting off.

If you have any other questions, please feel free to reply back letting us know. Thank you again for posting on Xbox Forums.