The game don't start

Discus and support The game don't start in XBoX Games and Apps to solve the problem; Hello! When I try to start the game, it's pops up a window that says "Check your account" with error code "0x803F8001". I chat with Microsoft support,... Discussion in 'XBoX Games and Apps' started by ez ghost 2004, Oct 30, 2017.

  1. ez ghost 2004
    ez ghost 2004 Guest

    The game don't start


    Hello!

    When I try to start the game, it's pops up a window that says "Check your account" with error code "0x803F8001". I chat with Microsoft support, but he didn't know the fix. I tried to reinstalled it yesterday, it work. But today, I have the
    same problem again.

    Help!

    :)
     
    ez ghost 2004, Oct 30, 2017
    #1
  2. gds1972
    gds1972 Guest
    gds1972, Oct 30, 2017
    #2
  3. FlamingHotPizza
    FlamingHotPizza Guest
    Games don't start

    How did you get on reseting your console? Let us know if this fixed it.
     
    FlamingHotPizza, Oct 30, 2017
    #3
  4. Castellus Zemi
    Castellus Zemi Guest

    The game don't start

    Castellus Zemi, Oct 30, 2017
    #4
  5. DominumStige
    DominumStige Guest
    Hi!

    Be sure to use the same profile you purchased the game (for the digital version). Else, delete your profile from the console and re-download it.
     
    DominumStige, Nov 2, 2018
    #5
  6. FlamingHotPizza Win User

    Games don't start

    How did you get on reseting your console? Let us know if this fixed it.
  7. RoninhoM2906 Win User

    Games don't start

    Could You write in english please?
  8. Castellus Zemi Win User

    The game don't start

  9. DominumStige Win User

    The game don't start

    Hi!

    Be sure to use the same profile you purchased the game (for the digital version). Else, delete your profile from the console and re-download it.
  10. Wishcatcher Win User

    Games don't start

    Hi,

    Refresh your cache memory, to do it go to the Dashboard , press and HOLD 10 sec the power button of the console, wait 30 sec.

    Restart console and try to play.

    Does it work ?
Thema:

The game don't start

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