The game doesn't load all the time...I don't want to play online. How do I get off???

My sons had same problem and its ruined the game, how can he remove this money, he doesn't want it and just wants to play the game normally. I will not be happy if he gets a 30 day ban as this is very unfair on the ones who want to play the game properly,
its happened 4 times now, each time he's played online in a random online play its happened, now his mates won't play him on it as they don't want to get labelled cheats. xbox sort this out!!!

I'd give it either a 8.5 or 9.0

What I like:

1. Play Where You Left Off after shutdown - I like how you can turn off the XBOX ONE after playing a game, and when you start it back up the game loads where you left off, meaning you don't have to wait for the loading screen.

2. Improved Graphics and Performance - This is common knowledge, but it's something I like.

3. Quite - The XBOX ONE is very quite, much more then the XBOX 360.

4. Doesn't Get Very Hot - Back on the 360 I had to have a small fan running on it otherwise it would get very, very hot. I have yet to see/feel the XBOX ONE getting hot.. it gets warm, but no where near the 360.

What I Don't Like:

1. Game Will Start Off Where You Left Off, But Go Back To Loading Screen (after 12 hours) - There is a 50/50 change after 12 hours of the console being turned off, back in the disc slot it will load where you left off and you can keep on playing or it will
load where your left off and stop and go back to the load screen.

2. Inserting Some Games I'd Hear a "Grind" Sound - This happens to a few games, but thankfully doesn't damage the game any. After hearing this "grind" sound the console will not recognize that there is a game in it. I have to take it out and put it back
in.. most of the time I only have to do this once, but there are times where i have to do it 3 to 4 times.

3. Have Select Gamer Profile in Games - So I have my console to automatically sign me in at start-up, but when I load a game it says I am not signed in. It's the games fault more then the consoles fault though.

All and all I find the XBOX ONE great.. is it perfect no. But it's great.

That still does not help me. How do you get gamertags of people? Must you play online games with them ? How do you play online games ? I guess I have never played an online game with anyone before. I know what kind of games I like to play but how do I
find people that like the same style of games? or at lest have the same interests, ability(experience), I don't want to play with people that have cheated or or not willing to help out new people to learn the game.

Thanks all

I have the xbox360s and dish. i am constantly getting kicked off live and the lag gets me killed all the time! I a, getting to the point where I don't want to play online and that sucks cause i love the xbox line.

Hi . I get live gold every 3 or 1 month but this time when i loaded money in my account i was paying for live gold it said you had failed payment in the past and it doesn't let me buy more live gold i don't have a credit card neither my dad i
want to pay that thing with mi money in my Microsoft account but it doesn't let me do it . Pleas help I'm a big and good customer for you pleas help i want to play fifa and other things online i am begging you pleas help

Hello , I had this same issue I deleted my xbox account off my xbox and then added it again that's how I fixed it , have an amazing day!