The game couldn't start

Hello, Mumin_158. I'm Arturo, a community user like you, and I'll be glad to provide assistance with this today.

IMPORTANT: Refrain from sharing personal information, including email addresses, gamertags, phone numbers, etc.

As community users like you, we are not able to enter or check information, and everything we comment can be seen by anyone on the internet. Doing so may expose your data.

That being said, I find it appropriate to ask if you could share more details about your inquiry.
For example: Do you have this issue on Xbox or on a Windows PC? What's the name of the affected game(s)? What potential solutions, apart from reinstalling the game, have you tried to fix this issue, etc.?

The more information you provide about your concern, the better we can assist.
Feel free to share screenshots if needed; just make sure to hide personal information.

Thanks for taking the time to share more details.

Regards,

Arturo.

Hello ЕлизаветаГорбылёва,

Thank you for posting on the Xbox forums. We understand that Prince of Persia on the Xbox 360 will not launch. We suggest looking through the Xbox 360 storage and looking for any corrupt files for the game. The corrupt files can be located by
looking for a file that has an exclamation point next to it. We will provide instructions on how to locate these files. Also, you can try

clearing the system cache and power cycling the console. Be sure to let us know the results!

How to locate any corrupt files:

1. Press the Xbox button on the controller to pull up the guide
2. Select Settings
3. Select System Settings
4. Select Storage
5. Choose your storage device
6. Select any file you want and look for corrupt files

Hi. Its a digital game, and I downloaded it yesterday evening. I tried to reinstall it on to the console five times. I have no friends with Xbox, so I can't try it on another console. All my another games are working.

Hi Elizaveta Gorbylova,

We are sorry to here that you are having trouble with getting into Prince of Persia on your 360. Could you help us out please as you have done everything suggested by support.

1. Is the game a Digital game or is it disc?

2. Has the game ever worked for you?

3. Have you tried uninstalling the game and reinstalling it on to the console?

4. Have you tried it on another Xbox console (Family or friends) and did it work on that?

Thank you

Привет Елизавета Горбыла,

Мы сожалеем здесь, что у вас возникли проблемы с получением в Принц Персии на 360. Не могли бы вы помочь нам, пожалуйста, как вы сделали все, что предложил поддержку.

1. Является ли игра цифровой или это диск?

2. Игра когда-либо работал для вас?

3. Вы пробовали uninstalling игра и переустановить ее дальше к приставке?

4. Вы пробовали его на другой консоли Xbox (семья или друзья) и он работал на том?

Спасибо

I did it twice. But thanks