The Escapists freezes when trying to start game

Discus and support The Escapists freezes when trying to start game in XBoX Games and Apps to solve the problem; My son bought The Escapists with the Sata dlc for our Xbox one and it will not load. After choosing start new game and picking the default map and... Discussion in 'XBoX Games and Apps' started by The Schmitzies, Sep 1, 2016.

  1. The Schmitzies
    The Schmitzies Guest

    The Escapists freezes when trying to start game


    My son bought The Escapists with the Sata dlc for our Xbox one and it will not load. After choosing start new game and picking the default map and character, it goes to a loading screen where the dots are moving. After about 15-30 seconds of load time
    the dots stop moving and the sound stutters/freezes as well.

    I have tried deleting and reloading, deleting the game and the save file from all locations then restarting the console and downloading and installing again with the exact same results. I've tried both with installing the dlc and not installing the dlc.
    Any help on this? I have a few disappointed kids at the moment.

    :)
     
    The Schmitzies, Sep 1, 2016
    #1
  2. Tzar of kaos
    Tzar of kaos Guest
    Lend Me Your Ears!

    Can't wait,my "small games" collection starts to grow (The escapists,Ori,State of decay),just in 3 months.

    2015 begins nicely.
     
    Tzar of kaos, Sep 1, 2016
    #2
  3. Mister Gwyther
    Mister Gwyther Guest
    Xbox freezes when downloading anything, including Online Passes for games

    Is this the only time your console freezes, when trying to download content? Just to clarify, it never starts the download, correct? It freezes when you press the button?
     
    Mister Gwyther, Sep 1, 2016
    #3
  4. onyxishere
    onyxishere Guest

    The Escapists freezes when trying to start game

    Sorry to hear it. Can you please try power cycling the console by holding the power button on it for 10 seconds until it shuts down then unplugging everything from the console and letting it sit for 5 minutes to see if that helps?
     
    onyxishere, Sep 2, 2016
    #4
  5. The Schmitzies
    The Schmitzies Guest
    Thanks for the follow up. I did that last night, however gave it another try just now. This time I made certain to unplug everything from the back instead of just power. No luck. Same thing - freeze upon loading a new game.
     
    The Schmitzies, Sep 2, 2016
    #5
  6. The Schmitzies
    The Schmitzies Guest
    Anyone else have any suggestions? I've contacted the developer and had no response as of yet.
     
    The Schmitzies, Sep 4, 2016
    #6
  7. onyxishere
    onyxishere Guest
    Is the content stored on an external drive? If so could you try moving it to the internal drive of the console and see if there's any change?
     
    onyxishere, Sep 4, 2016
    #7
  8. The Schmitzies
    The Schmitzies Guest

    The Escapists freezes when trying to start game

    It is on the internal drive. I do not have an external drive.
     
    The Schmitzies, Sep 4, 2016
    #8
  9. The Schmitzies
    The Schmitzies Guest
    Any other suggestions? I'm not getting any reply from their support.
     
    The Schmitzies, Sep 7, 2016
    #9
  10. Miss Bijoux
    Miss Bijoux Guest
    Hey The Schmitzies -

    Sorry to hear about the issue. I know you have tried some troubleshooting steps but if you haven't already, I suggest taking a look at the

    troubleshooting guide for games freezing    .Please be sure to work through the steps provided, including the network troubleshooting, and see if the issue resolves after that.

    Keep us posted!
     
    Miss Bijoux, Nov 2, 2018
    #10
  11. Miss Bijoux Win User

    The Escapists freezes when trying to start game

    Hey The Schmitzies -

    Sorry to hear about the issue. I know you have tried some troubleshooting steps but if you haven't already, I suggest taking a look at the

    troubleshooting guide for games freezing    .Please be sure to work through the steps provided, including the network troubleshooting, and see if the issue resolves after that.

    Keep us posted!
  12. The Schmitzies Win User

    The Escapists freezes when trying to start game

    It is on the internal drive. I do not have an external drive.
  13. onyxishere Win User

    The Escapists freezes when trying to start game

    Is the content stored on an external drive? If so could you try moving it to the internal drive of the console and see if there's any change?
  14. The Schmitzies Win User

    The Escapists freezes when trying to start game

    Anyone else have any suggestions? I've contacted the developer and had no response as of yet.
  15. The Schmitzies Win User

    The Escapists freezes when trying to start game

    Thanks for the follow up. I did that last night, however gave it another try just now. This time I made certain to unplug everything from the back instead of just power. No luck. Same thing - freeze upon loading a new game.
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The Escapists freezes when trying to start game

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