The email to my account has been deleted and cant log in

Shard Of Fury · Sep 28, 2016

Hello, im on a new account, i had a past account called WeLsH ViiPeRzZz, it wasnt banned or anything of the sort, the problem is that the email registered to it was not mine, but my sisters, as it was originally her account, she deleted the email as she
was making a new one, and when she did the account became inaccessible. On my 360, if i try to log in, it takes me to the page to log in with email etc, and when i enter the email that it was registered to, it says, This Microsoft account does not exist. Is
there anyway for me to change the email associated with the account? Ive had it for awhile, so I dont really want to start over again.

:)

A Lonely Lamma · Sep 28, 2016

Corrupted account, Need help!!

I'm having a similar problem, my main account has a deleted email on it and I went to go log into xbox.com with my main account and it said that my account has been blocked because they think someone was using it to send spam and that they needed to send
an email to my deleted email adress to verify that it was me and I cant recover my email account back because its been more than 6 months of it being deleted.

Voxx Populii · Sep 28, 2016

Recover DLC from deleted account

My previous account on xbox has been deleted because i was unable to log in, I accidentally typed in the wrong email and over time i forgot the password i used. So, today i had to log in again but seeing as how the email was wrong i couldnt change the password.
Turns out the email has been deactivated. Eventually i just thought id make a new account. Now it turns out i dont have ANY DLC from my previous account. Its on the hard drive yet i cant use it? Is there any way to get my DLC back.

maxen · Sep 28, 2016

Hello Shard,

In this situation it would be best to speak with phone/chat support who would have a better ability to help you out:

support.xbox.com/contact-us

Select either 'chat with Xbox support' or the phone option.

AdverseCoot537 · Oct 31, 2018

Hey maxen. The Microsoft support are completely un-contactable. I have the same problem and need a solution please, but the request forms will not send. This has been hapening for a while now. Is there a way to get the forms to work?

AdverseCoot537

Hey maxen. The Microsoft support are completely un-contactable. I have the same problem and need a solution please, but the request forms will not send. This has been hapening for a while now. Is there a way to get the forms to work?

maxen

Hello Shard,

In this situation it would be best to speak with phone/chat support who would have a better ability to help you out:

support.xbox.com/contact-us

Select either 'chat with Xbox support' or the phone option.

A Lonely Lamma

I'm having a similar problem, my main account has a deleted email on it and I went to go log into xbox.com with my main account and it said that my account has been blocked because they think someone was using it to send spam and that they needed to send
an email to my deleted email adress to verify that it was me and I cant recover my email account back because its been more than 6 months of it being deleted.

w4vie

I would usually do this but i cant because my password and backup email has been changed so I cannot log into my account

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Tommy

Sorry to hear that, you can try asking your school to see if they can re-activate that email.

If not and if verifying your phone is not working for you the next step will be fill the account recovery form to see if you can recover and reset your account details in that way:

https://account.live.com/acsr

In cases like this no one Microsoft agent can assist you with this process / tell your the specific email / modify or share account details due to privacy and security policies

Hope it helps, if you have further questions feel to ask

Greetings from another Microsoft user

The email to my account has been deleted and cant log in