The delay in-game currency.

NICKKER4LYF · Nov 27, 2018

I need help. I purchased red dead redemption 2 ultimate edition pre-order and I was supposed to receive in game currency for GTA 5 online and its been over 3 weeks now and I have yet to receive my code and I'm not sure what to do. Microsoft/xbox employees
have confirmed that I am supposed to get the code but I haven't yet. any help?? Do I keep waiting ??

:)

XBLRewards8 · Nov 27, 2018

hi I was wondering when I get my 50,000 credits for purchasing xbox one s from the mission

Hello AON3WORLD,

Apologies for the inconvenience. There was a delay receiving user purchases from MicrosoftStore.com for the later weeks of December. I see that the Credits are now pending in your account. You should receive them as currency in the end of month deposit this
month.

LegendOfGta · Nov 27, 2018

Heist is Coming

Delays, delays, delays. Welcome to Delay Games, Inc.

XBF Diego M · Nov 27, 2018

Hi Nick,

I understand your concern since it's been 3 weeks and you haven't received your pre-order bonus for GTA currency. My suggestion is to wait it out a little while longer. Microsoft needs to work together with Rockstar to be able to organize and then distribute
the redeemable code that you will receive in your Xbox Live Message Center where you receive messages from Xbox Live.

Delays with preorder bonuses or any kind of promotional code is entirely based on availability. Keep in mind the sheer number of pre-order bonuses that need to be distributed worldwide, across every platform so delays are to be expected. As long as you have
confirmed with yourself and with
Xbox Customer Support that you are entitled for this pre-order bonus, then you will receive the pre-order bonus. You can confirm entitlement from your

order history.

If you fail to receive anything in 2-3 weeks lets say, then I suggest contacting Rockstar support if they have any updates on the distribution of that currency to pre-order owners. Having the Xbox App downloaded to your mobile phone and setting up notifications
is the best way to know when you receive the code to redeem the pre-order bonus.

Smwutches · Nov 27, 2018

Something else that has worked for other people is search for the currency in the Xbox store. It may have an option to "Get" instead of buy and you would download it that way.

Geth · Nov 6, 2018

Might be a bit delayed considering how many people purchased the game.

If it's not in the email or on your rockstar account page within another week or two, you might wanna go to there site and make a report.

XBF Diego M

Hi Nick,

I understand your concern since it's been 3 weeks and you haven't received your pre-order bonus for GTA currency. My suggestion is to wait it out a little while longer. Microsoft needs to work together with Rockstar to be able to organize and then distribute
the redeemable code that you will receive in your Xbox Live Message Center where you receive messages from Xbox Live.

Delays with preorder bonuses or any kind of promotional code is entirely based on availability. Keep in mind the sheer number of pre-order bonuses that need to be distributed worldwide, across every platform so delays are to be expected. As long as you have
confirmed with yourself and with
Xbox Customer Support that you are entitled for this pre-order bonus, then you will receive the pre-order bonus. You can confirm entitlement from your

order history.

If you fail to receive anything in 2-3 weeks lets say, then I suggest contacting Rockstar support if they have any updates on the distribution of that currency to pre-order owners. Having the Xbox App downloaded to your mobile phone and setting up notifications
is the best way to know when you receive the code to redeem the pre-order bonus.

Geth

Might be a bit delayed considering how many people purchased the game.

If it's not in the email or on your rockstar account page within another week or two, you might wanna go to there site and make a report.

Smwutches

Something else that has worked for other people is search for the currency in the Xbox store. It may have an option to "Get" instead of buy and you would download it that way.

Ronnieee

Sorry to hear about what happened there but I do not think this has something to do with your Microsoft account though if this is not happening on other games. Delays on adding the in game currency are usually from the game servers. It is also said on the support page to reach out to the publisher if more than 24 hours has past.

XBLRewards8

Hello AON3WORLD,

Apologies for the inconvenience. There was a delay receiving user purchases from MicrosoftStore.com for the later weeks of December. I see that the Credits are now pending in your account. You should receive them as currency in the end of month deposit this
month.

The delay in-game currency.