'The current profile is not allowed to play on Xbox Live'

Hi,

I've had my Xbox one for about a month and this messaged appeared once before. Since I didnt have any stats to lose on my new black ops 3 last time, i created a new profile and used the 14 day free live membership I had on it. When that run out I went back
to my old profile and it was back working again.

Now the same thing has happened out of the blue but I have put in some serious hours now so don't want to change profiles! I have added a 3 month subscription to see if that helped but still getting the same message.

I have read that it could be banned but I have done nothing wrong for it to be banned so I would want an explanation if that were the case!

Thoughts? Any help would be much appreciated.

Thanks,

Lewis

:)

 

The current profile is not allowed to play on Xbox LIVE?

The current profile is not allowed to play on Xbox live

 

Current profile is not allowed to play on XBox Live?

The current profile is not allowed to play on Xbox live

 

Hey mate,

Nah, thats not a ban

Usually its just a profile bug, so I'd reccomend just deleting your profile from the console, then redownloading it, then trying again. That usually fixes the issue

Cheers

Denaz

 

Thanks mate I'll give this a go - cheers!

 

no that did not work for me, an other work arounds?

 

Hey guys if the message keeps coming up even thou you can validate that you have an active xbox sub, then try removing the profile then clearing your system cache on the xbox one by going to settings>then power and start up> then turn off and restart> then
choose the option that says restart now and upon restarting the xbox and getting to the dashboard try re-downloading ( some tmes bad data gets attached on the locally saved profile)