the controller that came with the xbox isn't covered by the warranty is it?

Discus and support the controller that came with the xbox isn't covered by the warranty is it? in XBoX on Consoles to solve the problem; its only been 7 months and the thumb stick broke lose and my only option is to by a new one? ff89e9ed-3a60-4542-b5db-cf3a83c38aca Discussion in 'XBoX on Consoles' started by bucket 911, Feb 20, 2016.

  1. bucket 911
    bucket 911 Guest

    the controller that came with the xbox isn't covered by the warranty is it?


    its only been 7 months and the thumb stick broke lose and my only option is to by a new one?

    :)
     
    bucket 911, Feb 20, 2016
    #1
  2. My Xbox One is destroying my game discs and now it can't read them

    But all new xbox hardware is covered by a three year warranty isn't it? So no matter when you bought the xbox it should still be under warranty. Hell the controllers that came with my launch day one edition were still warranted a few months back so surely
    your complete unit still is?
     
    Madmunkey2007, Feb 20, 2016
    #2
  3. Dirty Loco
    Dirty Loco Guest
    Xbox controller malfunction

    [quote user="LEXIEandMATT"] i've contacted microsoft with no response.[/quote]No response at all, or not a satisfactory response?

    If the controller is one that came with the console, it will covered under the console warranty for a year. If you have bought the controller separately, it will come with a 90 day warranty. Ring them back.
     
    Dirty Loco, Feb 20, 2016
    #3
  4. the controller that came with the xbox isn't covered by the warranty is it?

    Hello

    You could get your controller repaired but the price for shipping+repair+shipping it back would probably be as high or even higher than the price of a new controller since it's not in warranty anymore. I suggest purchasing a new controller.
     
    FearedNightmare, Feb 24, 2016
    #4
  5. bucket 911
    bucket 911 Guest
    Microsoft said they didn't repair controllers so I don't even know how to get my controller fixed. guess I might as well take it apart an have a look. Anyway I was just hoping that the controller that came with the xbox was held by the same one year warranty
    not the normal 90 day for accessories.
     
    bucket 911, Oct 31, 2018
    #5
  6. Madmunkey2007 Win User

    My Xbox One is destroying my game discs and now it can't read them

    But all new xbox hardware is covered by a three year warranty isn't it? So no matter when you bought the xbox it should still be under warranty. Hell the controllers that came with my launch day one edition were still warranted a few months back so surely
    your complete unit still is?
  7. SeanGrant Win User

    Xbox One controller left joystick moves up on it's own

    I updated the firmware on the controller but no help. I went to the manage devices and since it is the controller not the system, do I just select other and fill out description? It says that the xbox is still under warranty but the controller isn't, I thought
    the one year warranty covered everything in the box?
  8. Boaz_ Win User

    Microsoft Store(buying an elite controller)

    Hey JtK,

    The Elite controller is definitely a very nice step up from the controller that comes with the console. You get a lot of opportunities for customization, and it feels great. If I understand your question correctly, you're wondering if the warranty on your
    console will carry over to the Elite controller? Is it a warranty through Xbox or a third party such as Best Buy? The warranty on your Xbox will cover the Xbox and controller that came with it, but not the separately purchased Elite controller. If the warranty
    is through a third party, it would be best to check with them. Hope this helps!

    Boaz
  9. Icelighter Win User

    Microphone doesn’t work on Xbox One S

    Thanks for the response.

    For argument sake, let’s say another controller works. Since the controller I have came with my console and the console is around six months old, would the controller be covered under the warranty? If so, I assume I can acquire a replacement under warranty
    in a similar manner to requesting a console warranty repair.
  10. ThisGameIsSucky Win User

    Xbox controller

Thema:

the controller that came with the xbox isn't covered by the warranty is it?

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