The controller does not detect any headphones

I've tried and it still does not work

Hello KrystianJ!

Thanks for reaching out. I'm sorry to hear about the issue with the headset. I
recommend taking a look at the following troubleshooting articles:

• Connecting
  a compatible headset to Xbox One
  
• Xbox
  One controller and headset compatibility
  

If the problem persists:

• Try your Xbox One Stereo Headset with another device, such as a laptop, to see if the headset is working.
  If not, the headset will need to be replaced.
  
• Try your Headset on another controller, if you can. If the headset works on the second controller, try
  updating the first controller again.
  If that fails, the controller will need to be replaced. To order a replacement, go to the
  Xbox Online Service Center.
  

Try this out and let us know the results.

Felix

Xbox forums support

Hello KrystianJ,

Thank you for posting here on the Xbox forums. Have you been able to test those headphones out on other controllers? If you don't have any other controllers to test out, then we can move on to the next step.

Try Updating your controller. Use this link for assistance : Update your Xbox one controller

Hope this helps!

I updated the controller, but unfortunately it still does not work

Hi I am having the same problem at the moment, The game I was playing ''Apex Legends'' was all working perfectly with sound through the headphones then when I turned off the Xbox for a couple of hours then turned it back on the controller was no longer detecting
the Headphones.

I originally thought the headphones died so I bought some brand new ones and they were still not even detected, so I then bought a brand new xbox one official controller and they still did not detect my new or old headphones through the 3.5mm jack. I also
burrowed my brothers controller (which works with the headphones on his xbox) and was still not detected on mine (the controller's are showing no signs of anything being plugged in)

I have since soft reset the Xbox one S and even done a hard reset to no avail, I have also bought the headset adapter to plug the headphones into instead of the 3.5mm jack and yet my headphones are still not detected. My headphones both work perfectly on
any other device just not connected to my controllers.

The strange things is the original standard headset with mic (which I got with the console) still works perfectly on both controllers through the standard connectors.

This first occurred on the 18th/19th this month, so the only possible explanation is that an update or patch is basically restricting 3rd party headphones from even being detected on the controllers/console.

I can't play any games I like atm as I need the Headphones for the additional sound effects like footsteps, I have also spent over £100 on new controllers/headphones just to get the console to detect them, but nothing works?

Any help/advice would be much appreciated please.