The complaint system on Xbox live

Fatal Stigma x · Feb 16, 2014

No one can ever force you into doing anything, use the mute/block communications tool to silence any abusive players. Microsoft just has no tolerance for modders, it violates their terms of agreement and goes under "system tampering." However, I agree with
your point, microsoft ought to do more in dealing with unpleasant players.

Beef McLargeBig · Feb 16, 2014

Sentences are not levied period. M$ only cares about punishing JTaggers, gamertag sales, etc. You know, the people causing Micosoft money?

Kedareturns · Feb 16, 2014

Excessively abusive players, stalkers, perverts, and the sort also wind up costing them money. Some players do actually leave the online gaming community over things like that

Rogers Reef · Jul 28, 2016

Actually i think this system is dumb i get banned but its dumb they should ban you from seeing that person that banned you i got communication banned and its unfair ITS THE INTERNET its like xbox thinks its a safe place when the internet is not when someone
threatens you OVER the internet no need to run to a corner JUST say something back or mute him dont be a mean and ban them. this comment is not ment to hurt anybody

Rogers Reef · Oct 31, 2018

also @klokkwork investegations dont take time i got banned over 5 SECS

Klokkwork

It really doesn't require more than one person. The Policy & Enforcement Team are investigating whether or not someone broke the rules, not how many people caught them. The File a Complaint system... the Justice System... when people demand that others
are punished, the system in charge of doing the punishing is never described as fair or functional as long as they are taking the time to take action when EVIDENCE compels them. Not like the good ol' days when all it took was a big enough lynch mob to see
the crowd's target burning at the stake. Sorry, no lynch mobbing on Xbox LIVE. Proper investigations take time, and sentences might not be levied for a while.

Kedareturns

I think there are certain extreme cases where it is very much my concern if the person is banned or not. Extreme cases of harassment and slander, for example (note the "and slander" part before anyone says to simply block communications, etc..., since that
can include a sort of second hand harassment through others).

Dr Black Bones

How many people have reported this person? It may take more than one complaint to push the xbox team to ban the culprit. I've reported many people in my day, many of which I'm sure never have been banned yet, but I really believe it depends on the level
or complaints a single user gets that will cause a ban to occur. So, the best thing you can do right now, is block, mute and report him. Hopefully someone will report him in the near future and maybe he'll be banned by then.

SparkStormrider

It doesn't take 9 complaints or 100 complaints to get someone banned. All it takes is for 1 VALID complaint for someone to get banned. It's easy to say that the complaint system sucks when it doesn't work the way you think it should. From my experiences,
MS takes every complaint and investigates fully. If they find that person breaking the rules, they get a ban, if they don't, they won't. I would much rather the guilty go ban free, than the innocent get banned.

.

No one gets their account hacked from XBL, its from giving out your Live ID. Even people who get DoS'ed don't get their Live ID's hacked. If someone says that they'll hack them, they are full of it. If you gave them your Live ID email and password, guess
what they don't need to hack you. They got everything they need to log in!

.

Also you will not get a ban for quick fire controllers as there are licensed controllers out there that has that built into it.

Kedareturns

Excessively abusive players, stalkers, perverts, and the sort also wind up costing them money. Some players do actually leave the online gaming community over things like that

The complaint system on Xbox live