the code of conduct questionaire

Discus and support the code of conduct questionaire in XBoX on Consoles to solve the problem; on the 21/05/2017 I was suspended from communications for 2 weeks and when I came to make a case review I had to do the code of conduct questionnaire.... Discussion in 'XBoX on Consoles' started by AutonomicMikey, May 22, 2017.

  1. AutonomicMikey
    AutonomicMikey Guest

    the code of conduct questionaire


    on the 21/05/2017 I was suspended from communications for 2 weeks and when I came to make a case review I had to do the code of conduct questionnaire. certain questions in the questionnaire didn't refer to the code of conduct in detail. and I juts did the
    questionnaire again today and I failed because the question was related to innuendo in gamer tags on Xbox with no reference to sexualised references. I see innuendo all the time in other peoples gamer tags so I answer true since others do it without punishment.
    it turns out I was wrong because your not allowed sexual references in your gamer tag... the question was about innuendos not "SEXUAL CONTENT" so why the **** would it ask me something and fail me with reference to something completely off topic which wasn't
    in the code of conduct. I don't want to do the questionnaire everyday and fail because the code of conduct doesn't have the information or gives me questions which don't refer back to the code of conduct. I want this resolved. let me submit a case review without
    a questionnaire to something Ive never heard about until the other day in all my 10 years with Xbox live

    :)
     
    AutonomicMikey, May 22, 2017
    #1
  2. KindGryphon
    KindGryphon Guest
    Frustrated Parent

    The questions it asks are there to gauge your knowledge of the code of conduct. All answers to the questionaire are in the code of conduct.

    Playstation support also is not better when it comes to bans/suspensions. They dont have any sort of case review process at all for bans/suspensions and psn support cannot assist with bans/suspensions on psn either.
     
    KindGryphon, May 22, 2017
    #2
  3. M3tal Daz3
    M3tal Daz3 Guest
    Filling a case review on my account.

    Retaliating online is a breach of the Code of Conduct and subject to enforcement acts. Rest assured that every report gets investigated before a suspension is issued.

    Just make sure to compile the questionaire correctly to file for a case review
     
    M3tal Daz3, May 22, 2017
    #3
  4. Mister Mascot
    Mister Mascot Guest

    the code of conduct questionaire

    Hey there AutonomicMikey,

    All of the questions refer to the Code of Conduct, which you should review prior to filing the review. There's no way to bypass the questionnaire since it needs
    to be completed in order to perform a case review. This is the same Code of Conduct which you agree to when starting a Microsoft account.

    Hope that helps!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, May 23, 2017
    #4
  5. Mister Mascot Win User

    the code of conduct questionaire

    Hey there AutonomicMikey,

    All of the questions refer to the Code of Conduct, which you should review prior to filing the review. There's no way to bypass the questionnaire since it needs
    to be completed in order to perform a case review. This is the same Code of Conduct which you agree to when starting a Microsoft account.

    Hope that helps!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  6. NeoDan123 Win User

    Fraud Ban

    Not much that we can do in the forums but show you the way when it comes to enforcement action.

    The questionaire contains the Code of Conduct in its Q&A.
  7. AngelObullets Win User

    Fraud Ban

    Hi there e Saljr

    Sadly only the enforcement deal with it and the questionaire itself answers are on the code of code of conduct page https://enforcement.xbox.com/home/codeofconduct read
    that carefully to answer the questionaire.

    That is all we can suggest to do sadly only the way to speak to enforcement is there website. Even forums cannot give much support apart from advice about it.
  8. KindGryphon Win User

    Frustrated Parent

    The questions it asks are there to gauge your knowledge of the code of conduct. All answers to the questionaire are in the code of conduct.

    Playstation support also is not better when it comes to bans/suspensions. They dont have any sort of case review process at all for bans/suspensions and psn support cannot assist with bans/suspensions on psn either.
  9. M3tal Daz3 Win User

    Filling a case review on my account.

    Retaliating online is a breach of the Code of Conduct and subject to enforcement acts. Rest assured that every report gets investigated before a suspension is issued.

    Just make sure to compile the questionaire correctly to file for a case review
Thema:

the code of conduct questionaire

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