The card I used to buy something can't be charged help!

Adam Garcia · Jul 13, 2014

I had accidentally purchased a Battlefield 4 7 day server with my credit card that was cancelled ( I forgot to remove it off my account). So of course now it can't charge the card and I got an email today saying that I was suspended because of it. Can someone
tell me how I can get it to charge another credit card? I just want to fix this.

:)

SeparatedKiller · Jul 13, 2014

Your Card will not be charged at this time.....yeah right

I purchased a $30 prepaid visa debit card specifically to purchase The Orange Box for $29.95.

Went through the process of adding a new card etc, and it said your card wont be charged at this time.

Well it was charged $2 and now I can't buy the game. An explanation would be nice please.

TIA.

UnbeatenShark30 · Jul 13, 2014

I need help with a gift card I used

I used a 25.00 gift card to buy v bucks on fortnite but when I bought it it Said that the credit card was charged. So when I went to go check it showed that the gift card had been used. So thats what I'm confused about.

MaximumExtreme · Jul 13, 2014

If you got to your account on xbox.com and click on my account you go to payment options and you can add or remove a payment method.

MaximumExtreme

If you got to your account on xbox.com and click on my account you go to payment options and you can add or remove a payment method.

OW Smurf

You can't buy something from a store and expect to get a refund from another store, lol. It's something you have to work out with 711 since you bought it from them. If you used a Credit Card to buy it, just call the bank and charge back the money.

Smwutches

You can't buy a gift card with a gift card. You would use the funds to buy something through Xbox/Microsoft.

who am i?!?!

I Think its a rip off that you have to call up which costs MORE money just to turn the automatic charge off.. I do not have an outstanding balance as i buy one month at a time for £5.99.. They can't charge me for not using there service. If i don't have
the funds for my next months XBL and they stop me from using it then i shouldn't be charged for the next month..I will not pay another £5.99 for something i will not use for more than a month and if they persist on charging me then i will just get another
account and use a different card...

Mister Unsmiley

I know that now, but the problem is that I was charged for months that I couldn't have used in the first place. Can't I get refunded for something that I never intended to buy, and never got to use?

The card I used to buy something can't be charged help!