the button to sign out on the web version of xbox music is invisible?

hey I signed in today using the button and like if I wanted to play a song not signed in and a blank box would appear with no text and images. I sign in and now what is weird is the little profile box at the top right is invisible, but if you click on it
(where it is so post to be the menu shows up) I have signed out and signed back in and it still is doing that. do you know why it is doing that?

:)

 

How to sign up for Xbox Music Pass - Ad-Supported Version

I have been seeing advertisements for Xbox Music Pass. What I understand is being offered is a premium pay service with no advertising and more features and an ad-supported version which is Free. However, I can't see how to sign up for the free version.
I know there is a 30 Day Free Trial for the premium pay service, but I dont want to give up my CC info to do that. And when I am on Xbox Live Gold browsing the Xbox music service, all I am getting is 30 second samples of songs, not full versions. And almost
anything I am trying to listen to is asking me to sign up for the 30 Day Free Trial.

What do I need to do to sign up for the ad-supported version of XBox Music Pass?

 

xbox live gold useing paypal

If you purchased it on the web page you may need to recover your gamertag

Press the Center Guide Button (Middle of the Controller) - > Blue X button to sign out - > Recover Gamertag (in the guide menu).

 

I am using windows 7 with Firefox v31.0

 

Hey, Ritzy! That's an odd one for sure. It's working here for me on Win 8.1 with Firefox 31.0. If you can, clear your cache in Firefox by hitting the Menu button in the top right, select the Privacy tab, then hit "remove individual cookies". Just to be safe,
you should remove all of them. Exit and relaunch Firefox, then try again. If that doesn't work, please try another browser. Let's get to the bottom of this!

 

ok it is there on a mac with the firefox version, but I have not tried it again on windows yet.

 

Thanks, Ritzy. Please let me know when you try it again on a Windows machine so that we can make sure it's not a Windows 7 issue.

 

Hey there, Ritzy! I just checked on a Windows 7 computer with Firefox 31.0, and the icon appeared just fine for me. Wanted to let you know that I wasn't able to reproduce that. However, let me know if you are still unable to see that icon there.

 

ok it shows now, I don't know if that was a glitch on your end or some weird thing on my end. thanks for your help

 

No problem, dude! Happy to be of assistance.