The bumper buttons

I took another controller back today because the left stick became overly loose (could push it in and pull it back out, and the dead zone was off because of it). Changed it for a new one and guess what, dull left bumper!

Exchanged it again and finally got a controller without defects. Lol.

In total, five controllers since November found with faults, four with dull left bumper. All from GAME in Nottingham, UK.

The comment I was responding to has been deleted @unreal., and for good reason.

Yes the OP should return the goods until a satisfactory replacement is obtained whilst under warranty.

I know plenty of people already know this, the bumpers on the X1 are quite different to the 360 and work better if pressed on the edge diagonally, if you press straight down on them they don't work so well.

The controller itself is great. I prefer it to the Xbox 360 controller after I had a bit of time to adjust to it. Just it's quality and durability isn't great.

Well, I don't know if I should return them to get new ones. I think it is kinda drastic to have two controllers with the same problem.

On the one I primarily plays with, I left bumper works fine. Has a high click sound, and is very sensitive. the other one, allmost doesnt say click, and I have to push it pretty hard or else it reacts like I just stops pushing the button.

But my second controller I bought seperately (from the same place) have the exact same problem just with the right bumper. The left bumper for that controller is perfectly fine.

The have the EXACT same problem, just with the different bumper.