The audio cuts out on my headset and makes my whole pc lag for a solid 10 seconds

Discus and support The audio cuts out on my headset and makes my whole pc lag for a solid 10 seconds in XBoX Games and Apps to solve the problem; My audio has been cutting out since the first day i got this headset. (WHICH WAS ONLY 2 WEEKS AGO) Sometimes i can only hear game chat. Sometimes i can... Discussion in 'XBoX Games and Apps' started by NUN Ya, Oct 29, 2022.

  1. NUN Ya
    NUN Ya Guest

    The audio cuts out on my headset and makes my whole pc lag for a solid 10 seconds


    My audio has been cutting out since the first day i got this headset. (WHICH WAS ONLY 2 WEEKS AGO)
    Sometimes i can only hear game chat.
    Sometimes i can only hear party chat.
    And sometimes neither work. (EVEN WHEN MY MIC IS COMPLETELY CHARGED)
    I cant afford to get a new mic, so someone please help me fix this issue.

    :)
     
    NUN Ya, Oct 29, 2022
    #1
  2. JosefLBohorquez Win User

    The audio cuts out on my headset and makes my whole pc lag for a solid 10 seconds

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Nun

    Please try and double check this:
    "Format" for your Microphone in the sound settings for your input device

    Go to Windows Settings > Navigate to Bluetooth & devices > Select Devices
    Scroll down to Related settings and select Sound > Select your audio input device under Input.

    In the next menu, you should see Format under Input settings. Select an audio format that's no higher than 48000 Hz (DVD Quality)

    Verify whether or not the changes solved the issue. If that doesn't work, try adjusting the audio format by repeating the steps above to verify if any other format works.

    If maybe the issue persist, try and double check this:

    Open Xbox Game Bar > Go to Audio widget > Select the Voice
    Change Windows default input to the headset or microphone you'd like to use.
    Change Default communications input and output to the headset or microphone you'd like to use.

    Scroll down to More Settings > Xbox Party Chat
    Change Audio output and input to the headset or microphone you'd like to use.

    Verify that push to talk is not enabled

    Finally open the Xbox app

    Click your profile icon at the top right corner of the page
    Select Settings > Audio
    Set your default Input device and output device to the headset or microphone you'd like to use.
    Verify that push to talk is not enabled again

    Please also double check if you have audio enhancements enabled, if yes disable it.

    You can follow this quick tutorial:

    https://www.intowindows.com/turn-on-or-off-audi...

    ** This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
  3. KennethTebo Win User

    XBox One - Audio - Stopped working

    Occasionally I'll loose audio with this game too. I'll finish a match and the audio will just cut out. Very Strange. Some times it even knocks out my whole systems audio thought the stero headset. This has happened when the controller disconnects randomly
    while playing game.
  4. iTsFx Win User

    I am getting audio cut outs and no sound on cod online

    Hello, I'm Felipe and I'm an independent Community Advisor, and I'll do my best to help you.

    If you're experiencing audio cut outs and no sound while playing Call of Duty online, here are some steps you can try to troubleshoot the issue:

    Check your headset's battery level: If your wireless headset battery is low, it can cause audio cut outs or no sound. Charge your headset fully and see if the issue is resolved.

    Check your headset's firmware: Ensure that your headset is running the latest firmware. You can do this by using the Xbox Accessories app on your Xbox console or Windows 10 PC.

    Check the game settings: Go to the game settings and ensure that the audio settings are correctly set to your headset.
  5. JonnYB2Z Win User

    [PC] Xbox Wireless Headset + Dolby Atmos = Audio Stuttering

    I am also experiencing audio cut out/ stuttering. I have narrowed it down to the adapter that I am using (Windows 10 Adapter for controller). I have an Xbox Series X where I can play Warzone as a comparison. I do not get the same audio cuts outs playing on Xbox as I do on PC playing Warzone and when I disable Dolby Atmos on PC the cut out stops completely.

    From what I can tell this is a support issue of the adapter to deal with the increase data to the Xbox wireless headset..... just my findings.
  6. UntouchableEtan Win User

    Xbox One Adapter issues

    Update: is it possible that it is my game disc that makes it happen, even if the audio cuts only through my headset, and not through my TV ?
Thema:

The audio cuts out on my headset and makes my whole pc lag for a solid 10 seconds

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