The app is not working with me

Hello Kassim, this is Manuela!. I'm an Independent Advisor and community user like you ready to assist with this.

Not a Microsoft employee.

I appreciate it if you share more details about your concern.

For example, may I know if you're referring to play games via cloud gaming with your Android phone?

If that's the case, where are you physically located?

Hello Futurama39,

Thank you for your post. I understand you are experiencing an issue launching the Xbox App on your Windows 10 PC. To troubleshoot this, please ensure your

PC is up to date.

Please let us know how this goes.

Hi. My name is Brilliant, an independent advisor, happy to assist.

Here are a few troubleshooting tips you can try to resolve your query:
- Restart your device.
- Update Windows.
- Update your device drivers.
- Update the Xbox and Gaming Services apps.
- Sign into the Xbox app and Store using the same account.
- Remove and reinstall Gaming Services.
- Make sure your date and time is correct.
- Disable your antivirus.
- Use the app troubleshooter.
- Repair and reset the Xbox app.
- Uninstall app > Restart PC > Install game.

For more details on the above and more troubleshooting tips, kindly visit: https://support.xbox.com/help/games-apps/troubleshooting/troubleshoot-games-windows-10

I hope this helps resolve your query.

Thanks Darth, also worked for me. Deleted app, cleared local saved games, reinstalled app, now it's working

Try loading the apps through your "My Apps" collection. Works for me.