The Amazon app does not show up as an app

Hi RandyBruchetPA

Have you tried searching for it in the store?

Netflix does show up under the popular apps on the apps home page. Amazon Prime and HBO Go are still not showing up in search, popular apps, all apps, or new apps.

Hey there TheSoulfulWitch,

To clarify, are you referring to the Amazon Video app?

You'd want to check in the
Ready to Install section on the console to re-download the app and then you'll be able to launch the game from the Apps section of

My Games and Apps.

Let us know if you were able to install and use the app!

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Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

Microsoft has no control over the Amazon Prime App. Everything presented to you once you launch Amazon is entirely up to Amazon.

There is one section called "Library" I believe that holds movies/shows you purchased separate from the "free" prime movies. Do you not see that on the Home Page of the Amazon App? I purchased the Star Wars Digital Bundle and I still see them on my Amazon
App so I know it works correctly.

It appears that Amazon does have an app for the Xbox 360 according to the FAQs regarding this question.

https://support.xbox.com/en-US/xbox-360/apps/amazon-instant-video-setup

Install the Amazon Instant Video app

1. From Xbox Home, go to Apps, and then select Browse Apps.
2. Browse or search for Amazon.
3. Select Amazon to download the app. Once downloaded, the Amazon Instant Video app automatically starts.

To start Amazon Instant Video later, go to Video, My Video Apps, and then select Amazon.