That Microsoft account doesn’t exist

I spill my hand cream · Dec 12, 2022

So I asked a similar question yesterday but don't seem to get responses so here I am again and rephrase the question.

So I was trying to log in to my Microsoft account recently again to access my migrated Minecraft account. However, using google autofill I wasn't able to log in to the account. It says "That Microsoft account doesn’t exist". SO I tried to find my user name by email, and it says the email isn't tied to any Microsoft account.

I checked the other post on the forum, and most suggest that account deletion is due to inactive for over a year. However, the last time I logged into my Microsoft account should be in June, when I was processing the Mojang to Microsoft migration of Minecraft.

Please anyone can help me with this problem I am quite desperate about this, and I wouldn't like to lose my progression as well as the game itself

Prove of I used the mircosoft account to migrate my Minecraft account

:)

Tezzarrific

when was the last time you used the account, if 5 years or more the account is gone and the email will be unusable

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello I, in your case you should fill out the account recovery form, to see if he can find the account and recover it.

Recover your account

https://account.live.com/acsr

Help with the Microsoft account recovery form

https://support.microsoft.com/en-us/account-bil...

If it says that the account does not exist and you are unable to fill in the form, in this case you should contact Xbox Customer Service and request an ATO (Account Takeover), this is because this forum is public viewing and unfortunately as independent consultants we do not have access there is some data and procedures that Xbox Support has.

https://support.xbox.com/en-US/contact-us

Lucas Lauer

Thank you for sharing this. Would you please try the steps below?

- Go to start > Type PowerShell > Right click it and select “Run as administrator” > Type the following command:

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

(If you receive some errors, don't worry, it's normal)

- Click on Start > Search for Credential manager > Windows credentials. Search for Xbl|DeviceKey, click on it and then Remove. Also, remove all the XblGrts and XboxLive credentials.

- Delete Accounts and Cache folders at:

%userprofile%\AppData\Local\Packages\Microsoft.XboxIdentityProvider_8wekyb3d8bbwe\AC\TokenBroker

- Go to Start > Settings > Apps > Apps & features > Microsoft Store > Advanced Options > Reset.

- Go to Start > Settings > Apps > Apps & features > Xbox app > Advanced Options > Reset.

Restart your computer and see if the issue persists. If it does, please let me know the exact message you receive when trying to sign in to the Microsoft store and the Xbox app.

Николай Ст�

So this happened to me just today ( got notification on phone that my authorizer has been deactivated fro my account (*** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***) and it says the account does not exist/not valid and cannot log into anywhere. Even tried to use https://account.live.com/acsr but it says "The Microsoft account you've entered does not exist." Any way to reobtain my Minecraft and just move it to other account or save my account ( i know I have logged in before 5 months so its not the 1y not log in delete)?
Thank you in advance

Max..…

Ok so I can login on the Microsoft home page and Xbox but if I go to the Xbox app on computer it won’t let me sign in same if I go into Minecraft the game it won’t let me sign in also sorry for the late reply

That Microsoft account doesn’t exist