Thanks for contacting Microsoft Support for Xbox

Discus and support Thanks for contacting Microsoft Support for Xbox in XBoX Sales and Promo to solve the problem; Based on our records, your controller exchange request is being processed on SR#xxxxxxxxxx We will now close this service ticket as duplicate.... Discussion in 'XBoX Sales and Promo' started by TyMacaluso, Dec 18, 2019.

  1. TyMacaluso
    TyMacaluso Guest

    Thanks for contacting Microsoft Support for Xbox


    Based on our records, your controller exchange request is being processed on
    SR#xxxxxxxxxx
    We will now close this service ticket as duplicate.

    Thanks again,

    Paul B.

    Microsoft Xbox Support

    Your service request number is xxxxxxxxxxx in case you need it.Ok so what do i need to do now? I need a replacement its still under the warranty are they going to send me a new one cause
    they didn't give me really any info on this.



    then i got this from MS

    Hello,



    Thank you for using Microsoft products and services, we appreciate your business. This email is to confirm that your support case has been closed, the details of the service request case are as follows:

    [table][tr][td] [/td][td]
    • Service Request #: xxxxxxxxxx
    • Closed Date: 12/16/2019 5:01:10 PM UTC
    [/td][/tr][/table]

    Did we resolve your issue?

    Thank you in advance for your valuable feedback and time.

    -Microsoft Customer Service and Support

    :)
     
    TyMacaluso, Dec 18, 2019
    #1
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Thema:

Thanks for contacting Microsoft Support for Xbox