Testing multiplayer and internet connection comes back with everything's good but ...

Discus and support Testing multiplayer and internet connection comes back with everything's good but ... in XBoX on Consoles to solve the problem; I've been having this problem for a while where when I test my internet connection and test multiplayer connection, the test results say everything is... Discussion in 'XBoX on Consoles' started by ghostinthebarn, Jan 2, 2016.

  1. Testing multiplayer and internet connection comes back with everything's good but ...


    I've been having this problem for a while where when I test my internet connection and test multiplayer connection, the test results say everything is working properly. That is until I try to connect to any online servers (NHL 16, FIFA, Forza, Project CARS)
    or the xbox live store. Occaisionally I can connect, but only after signing out and back in numerous times, going online and offline, test connection many times etc.

    Detailed network statistics are as follows:

    • Download speed- 5.68 Mbps
    • Upload speed- 1.87 Mbps
    • Packet loss- 0%
    • MTU- 1400
    • Latency- 122 ms
    I know the internet speed is not very good, but it used to work just fine, and sometimes works, and yes, I do know the difference between megabits and megabytes. Also, I have looked at the recommended speeds for xbox live usage, what I don't understand though
    is why it works sometimes and why the tests always come back as everything's good but when i try to connect to HUT servers, it never works. Also, can't data sync with any games, it fails almost all of the time.
    I've spent a lot of time on the internet looking for a solution, it could be right under my nose, but alas I haven't found one. I assume it's an issue with my internet but I don't know how to fix it, I've tried restarting my router and modem. The router is
    a NETGEAR N600.

    :)
     
    ghostinthebarn, Jan 2, 2016
    #1
  2. ApacheXScout
    ApacheXScout Guest
    Xbox one (live) connection issues.

    When I'm signed into Xbox live I'm greeted with try connection to Xbox live in the dashboard,or i can't jump to online games or use any online apps even though I'm connected online with test connection all good well as multiplayer player connection good
    and yes I've tried resetting,turn off-on but nothing. Its been about 2 days since. Is it me or everyone else getting this?
     
    ApacheXScout, Jan 2, 2016
    #2
  3. Gooden Guy
    Gooden Guy Guest
    Connected tointernet but 'Connect to Xbox Live' button not working

    Same, I have internet and everything but the connect to Xbox Live button won't work even though when I test connection everything's fine.

    Won't save my games, can't check store and can't even log into amazon etc either. Really annoying! How'd you fix it, dude?
     
    Gooden Guy, Jan 2, 2016
    #3
  4. {Parity}
    {Parity} Guest

    Testing multiplayer and internet connection comes back with everything's good but ...

    Have you tried doing a hard reset on your console? Hold the power button on the console for 10 seconds or until it shuts down completely. Unplug the power cable from the back of the console for 5 minutes. Then plug the power cord back in and restart the
    console. See if the console performs any better. Good Luck!
     
    {Parity}, Jan 2, 2016
    #4
  5. I just tried this, did not fix the issues, tests still come back good, still can't connect. I have my console set to turn all the way off every time I shut it down if that makes a difference.
     
    ghostinthebarn, Jan 2, 2016
    #5
  6. It's not really a modem, although to the best of my understanding it's used like one, there's a tower across the lake where I live that sends me the internet signal which is received by a dish on top of the house. It comes in through a small box that's about
    1 inch by 1 inch that has a power cable and an output cable to the router. No name or model is on it, just some plug labels.
     
    ghostinthebarn, Jan 2, 2016
    #6
  7. Well that setup is tricky to say the least....plug the Xbox into the little box that your router now plugs into and see how it acts...
     
    RobertBuckalew, Jan 2, 2016
    #7
  8. Testing multiplayer and internet connection comes back with everything's good but ...

    Tried plugging it directly into the little box, doesn't change the network issues.
     
    ghostinthebarn, Jan 2, 2016
    #8
  9. then its the signal from "the tower" you spoke of , probably a "private ip" address that is already natted ...can you talk to the "keeper of the tower" ?
     
    RobertBuckalew, Oct 31, 2018
    #9
  10. thomgamer2004 Win User

    xbox one randomly disconnects from xbox live

    i ran the tests and they both say:

    "Your network is good, but there are some xbox service issues

    Sorry, there is a problem on our side, To see which services are affected, check the current service status in Settings > Network or go to Xbox.com/status"

    edit: i ran the tests again today and the network connection test says:

    Everything is good

    your console is connected to the internet

    and the multiplayer connection test says:

    everything is good

    there are no problems with your connection for multiplayer. if you're still having trouble, try refreshing your NAT type
  11. ImJustAmir Win User

    can't find teammates :(

    it's okay I tested the internet connection for multiplayer and everything was okay.
  12. Funkd-3EBAB9CA-7059- Win User

    Moderate Nat on Xbox One ?

    Actually, just noticed. I did 6 multiplayer connection tests and all say Everything is good, if I press A and continue it goes back out and the nat type stays on Open. However, if I run a mutiplayer connection tests, then when everything is good comes up
    if I press all the bumper buttons it says the port-symmetric nat message again, then when I go back out Nat type shows Strict!
  13. ExTz xx Win User

    Adding a new account to my xbox one

    I tried all these solutions when I first encountered this problem and nothing helped. Yesterday and today I also tried these solutions and again nothing helped. Whenever I test my network connection the xbox tells me "Everything is good

    Your console is connected to the Internet". Upon trying to test my connection to multiplayer I am told "unable to finish multiplayer tests

    Back up and try the test again. If it still does not work, there may be a problem with your network. (0x0000000000000000)".
  14. ii W e B b O x Win User

    Xbox one lag!! Please help!!

    Both multiplayer test and connection test say everything is good and wired.
Thema:

Testing multiplayer and internet connection comes back with everything's good but ...

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