Terrible console

EthanParker23 · Jan 24, 2022

I bought this 700$ console for what I can’t get the 120fps on any game and every game runs at 300 ping I plug in my original Xbox one and it runs 100 times smoother what can I do to fix this other than throw the thing in the trash can where it belongs Microsoft do a better job please don’t make ppl pay for something that doesn’t work and everybody has the same issues so it’s not “my router “ like y’all keep saying it’s y’all’s crappy console I spent a lot in

:)

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Ethan, I'm sorry for what's happening with your console, by its description it may be something related to the console's network card, however before sending it for warranty, see if you can test it on another network with another network cable to see if the results are the same.

https://support.xbox.com/en-us/help/hardware-ne...

You access the site above and register a new device using the serial number. you find behind your console.

Then in MORE DETAILS, look to request repair, Start Online Service.

To mail it to Microsoft.

Pyramid Head15

Playstation 2.

And Socom is terrible.

Also, Ps2/Xbox aren't first gen consoles.

And Socom is terrible.

HAZMAT RADIO

Most connection issues are going to be at the router side. The Xbox can't specify a speed or quality of network connection.

Try a wired connection and see if that helps

Or login to the router, look for a feature called UPNP. Turn it off and reboot the router. After the reboot, turn UPNP back on and reboot again.

- In your Xbox, forget wireless network. Then reconnect to your router from your xbox and change the Primary DNS to 8.8.8.8 and Secondary DNS to 8.8.4.4

- Then clear the alt mac on the Xbox and after it restarts test the connection again

More options -

- Update router firmware

- Reset Router back to Factory Defaults

- Use different band, if using 2.4 us 5 Ghz band

- Use a different channel on your router

CH3X MIXER

Been a while- gave up and went back to my old console, but want to try again. Connection issues started up again immediately after I set up the new console. Detailed network statistics I just pulled we're:

Download Speed: 37.35Mbps

Upload Speed: 15.56Mbps

Packet Loss: 0%

MTU: 1480

Latency: 50ms

Wireless Strength: 90%

I have tried the steps in the guide, and any other advice I found on connection issues through Xbox support.

TheJackah

Hey Sam Wise Whitey,

Thanks for voicing your concerns here on the Support Forums!

I'm sorry to hear you're not pleased by the Xbox One console.

In regards to the Party Chat disconnecting - the May update will be including a fix for this, which is due to be released soon. In the meantime, what is your NAT type? (Settings >> Network >> Detailed Network Statistics).

The Home is being upgraded after the release of Windows 10 - stay tuned.

Apps closing - can you give specific apps? What are you doing when they close?

Terrible console