Tenure Problem

Discus and support Tenure Problem in XBoX on Consoles to solve the problem; The amount of time that my gold account was part of "family gold" has been removed from my account tenure. It was a recent change and the years shown... Discussion in 'XBoX on Consoles' started by Trixter1507, Nov 14, 2016.

  1. Trixter1507
    Trixter1507 Guest

    Tenure Problem


    The amount of time that my gold account was part of "family gold" has been removed from my account tenure. It was a recent change and the years shown on my account dropped from 7 to 4.

    Any help on this issue would be appriciated.

    :)
     
    Trixter1507, Nov 14, 2016
    #1
  2. Paradox-EF5EA8B1-C112-48C2-9084-B86770C4CF58
    Paradox-EF5EA8B1-C112-48C2-9084-B86770C4CF58 Guest
    Tenure is gone?

    Tenure problem has been fixed.
     
    Paradox-EF5EA8B1-C112-48C2-9084-B86770C4CF58, Nov 14, 2016
    #2
  3. Caffaro®
    Caffaro® Guest
    Tenure problem ...

    JUST SOLVE IT ! Tenure Problem :)

    I've cleaned AGAIN the cache of my xbox, not just from harddisk, but from all memory units and internal memory unit, all caches..

    and re-downloaded for the 3rd time my gamertag..

    and then.

    8 is back on my tenure!

    my loved 8 Tenure Problem :) hehehehe

    Thanks for everyone here and on the other topic about it! hope you guys can manage to solve it too!

    []'s Caffaro
     
    Caffaro®, Nov 14, 2016
    #3
  4. Trixter1507
    Trixter1507 Guest

    Tenure Problem

    I have contacted support directly and they told me there was nothing they could do and that I had to post here in order for anyone to help me, yet after a week, still nothing.
     
    Trixter1507, Nov 23, 2016
    #4
  5. Paradox-EF5EA8B1-C11 Win User

    Tenure is gone?

    Tenure problem has been fixed.
  6. roshan gh Win User

    If Your Tenure Was Reset, Please Look Here.

    yes me too I have same problem and i did all suggesions but still tenure is zero. My tenure was 3 and I cant prove it!
  7. I Dashboard It Win User

    Tenure Problem...

    [quote user="iBlaze x ShoTs"]

    I have 4 year tenure going onto my 5th year tenure with another year

    [/quote]

    Please don't bump up old posts. If you're having an issue, please create your own thread. Thanks!

    -

    Happy gaming!
  8. iNb4 Ownage Win User

    Tenure Problem

    Well lets say you bought your VERY first gold membership on January 1st 2010 and it was a year. You would then have 1 Year as of January 1st 2011. Now lets say that you don't buy another subscription for a month or two. So you're silver all of January.
    You decide to buy another subscription for a year on February 1st 2011. You will then have the two year symbol as of February 2012 instead of in January. I hope this clears things up for you. Let us know if you have any questions about that. :)
  9. iNb4 Ownage Win User

    Tenure Problem

    Hey there, apologies, but it's not possible to change the tenure. You will have to purchase more Gold and as Miss K stated above, once you hit that two year mark, you will have that 2 tenure symbol back. :) Sorry for the inconvenience.
Thema:

Tenure Problem

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