Tenure Issues.

Discus and support Tenure Issues. in XBoX on Consoles to solve the problem; My tenure isn't showing up on my xbox one profile. This happened before and I was guided to come here. I renewed it three weeks ago and it still... Discussion in 'XBoX on Consoles' started by Ant Slays, Oct 17, 2014.

  1. Ant Slays
    Ant Slays Guest

    Tenure Issues.


    My tenure isn't showing up on my xbox one profile. This happened before and I was guided to come here. I renewed it three weeks ago and it still hasn't showed up on my profile. I need some help. Thank you.

    :)
     
    Ant Slays, Oct 17, 2014
    #1
  2. x iTzBarnett Xx
    x iTzBarnett Xx Guest
    Tenure Reset Again...

    I'm fully aware of the Tenure issues, Microsoft just fixed my Tenure in January or so... It just got reset again.
     
    x iTzBarnett Xx, Oct 17, 2014
    #2
  3. Klokkwork
    Klokkwork Guest
    Tenure decreased to 5 years my membership is up today and still nothing

    I think these tenure issues could be self resolving if users were able to see their tenure in X years, Y months, so they could have an idea how close they were to their official tenure incrementing.
     
    Klokkwork, Oct 17, 2014
    #3
  4. Kimberlu82 Win User

    Can anyone help me? I was referred here by Xbox Live Support.

    If you read the sticky about the tenure issue you'd have seen that there was an issue with people showing an incorrect tenure, including a tenure of more time then they really acquired.
  5. Klokkwork Win User

    Tenure decreased to 5 years my membership is up today and still nothing

    I think these tenure issues could be self resolving if users were able to see their tenure in X years, Y months, so they could have an idea how close they were to their official tenure incrementing.
  6. x iTzBarnett Xx Win User

    Tenure Reset Again...

    I'm fully aware of the Tenure issues, Microsoft just fixed my Tenure in January or so... It just got reset again.
  7. Mister Quimby Win User

    Tenure not updating

    Hey there Frost Fleury!

    Sorry to hear about the account issues, glad to hear that you were able to eventually redeem you Xbox Live membership. As far as the tenure issue, what did your tenure display prior to your membership renewal?

    Just to clarify, Tenure is based on the cumulative amount of Xbox Live Gold time a user has. While you do not lose tenure when you go Silver, Xbox Live Silver time does not accrue tenure. You will see your tenure increase only when the year of Xbox Live Gold
    time has finished. You can find more information on tenure by checking out our Tenure Sticky.

    Please let us know if further assistance is needed and we will be here to help.
  8. eG x Thee Elf Win User

    My tenure on XCL won't update.

    I'm beginning to get a little confused. Are we talking Xbox Live Tenure or XCL Tenure? If we are talking about XCL Tenure then the issue should be completely irrelevant of the console and solely web-based. Just wanted to check.
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Tenure Issues.

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